Manager, Program and Project Management

Job Description

Your Role

The Developer Experience & Cloud Engineering team is a cross functional group responsible for the advancement and support of the Blue Shield multi-cloud presence. The three focus areas of Developer Experience & Cloud Engineering are the Cloud First program, BlueStack product, and FinOps. The Manager, Cloud First Program Management will report to the Sr. Director, Developer Experience & Cloud Engineering. In this role you will support the IT priority initiative owner and team to help orchestrate our multi-year program delivery. Our priority initiatives are key in building the technology foundation to modernize Blue Shield by moving to the Cloud, building out the Experience Cube, and migrating our applications to deliver a much higher quality experience for our members and providers. Your role as the Manager, Cloud First Program Management is instrumental to the team’s success.

Your Work

In this role, you will:

• Operate at a strategic business level to ensures programs/initiatives are in line with Blue Shield of California strategic goals, objectives and value delivery
• Communicate effectively across all levels of the organization (e.g., product/service owners, portfolio leaders and executive leadership team); regular presentations to relevant steering committees and stakeholders
• Leverage cross-functional internal and external relationships to orchestrate & drive initiatives forward and ensure on-time, high-quality delivery within budget
• Coach and mentor the Cloud First Program Management team; effectively manage demand against team capacity; prioritization of resource allocation
• Plan and implement multiple and extremely complex programs/initiatives spanning across business units and external managed services providers
• Determine key issues, develop effective action plans and implement to successful conclusion
• Build annual and long-term integrated roadmaps and schedule, partner with product and service owners to define quarterly epics, user stories and features that will deliver on the committed value; manage project intake
• Manage overall budget of the initiatives, drive forecast, and maintain progress and reporting to leadership
• Monitor performance, velocity, predictability, quality, and business value realization to inform IT Senior Leadership Team
• Collaborate with the Lean Agile Center of Excellence to improve on standards compliance and increase team performance
  
  

Qualifications

Your Knowledge and Experience

• Requires a bachelor’s degree or equivalent experience
• Requires at least 7 years of prior relevant experience, including 3 years of management experience gained as a team leader, supervisor, or project/program manager
• At least 5 years of experience in Agile principles, practices, and methodology strongly preferred
• Experience communicating and reporting out to executive leadership team on a regular basis preferred
• At least10 years of managing complex, multi-million dollar initiatives that span across multiple teams preferred
• PMP and/or Scaled Agile certification preferred
  
  

Pay Range:

The pay range for this role is: $ 109120.00 to $ 163680.00 for California.

Notes:

Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location (California, Bay area, or outside California), and current employee salaries for similar roles.

About The Team

Blue Shield of California’s mission is to ensure all Californians have access to high-quality health care at a sustainably affordable price. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.

To fulfill our mission, we must ensure a diverse, equitable, and inclusive environment where all employees can be their authentic selves and fully contribute to meet the needs of the multifaceted communities we serve. Our continued commitment to diversity, equity, and inclusion upholds our values and advances our goal of creating a healthcare system that is worthy of our family and friends while addressing health disparities, promoting social justice, and integrating health equity through our products, business practices, and presence as a corporate citizen.

Blue Shield has received awards and recognition for being a certified Fortune 100 Best Companies to Work, Military Friendly Employer, People Companies that Care, a Leading Disability Employer, and one of California’s top companies in volunteering and giving. Here at Blue Shield, we strive to make a positive change across our industry and communities – join us!

Our Values:

• Honest. We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short.
• Human. We strive to be our authentic selves, listening and communicating effectively, and showing empathy towards others by walking in their shoes.
• Courageous. We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.
  
  

Our Workplace Model:

Blue Shield of California is dedicated to making work-life balance a reality. Whether you prefer to work in an office or from home, we understand flexibility is more important than ever. That’s why Blue Shield is a hybrid company, offering you the opportunity to decide where you can do your best and most meaningful work.

Two ways of working: Hybrid (our default) and office

• Hybrid – In a business unit approved office a few times per year to 3 days per week, on average
• Office – In a business unit approved office 4+ days a week, on average. If the role you’re applying for is deemed an “Essential Role,” the company has determined that the role can only be performed in a Blue Shield office or in the field and would require your to meet the office worker classification.
  
  

Physical Requirements:

Office Environment - roles involving part to full time schedule in Office Environment. Due to the current public health emergency in California, Blue Shield employees are almost all working remotely. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.

Please click here for further physical requirement detail.

Equal Employment Opportunity:

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.