Manager of Partnership

Amida Care, the largest Medicaid HIV Special Needs Plan in NY, delivers a uniquely effective care model that has become a true benchmark for innovation, engagement and member health outcomes. Our mission is to provide access to comprehensive care and coordinated services that facilitate positive health outcomes and general well-being for our members. This true integrative care model addresses psychosocial, housing, behavioral and medical services directly evolving around the needs of each member.

We are a community of individuals from diverse peoples who work together to actively foster a fair, equitable, inclusive environment where all employees receive an invitation to belong. Visit amidacareny.org for more information about the Amida Care culture.

We are actively seeking a highly motivated, innovative and experienced leader to join our team as the Manager of Partnership. Compensation will be commensurate with experience.

Position Summary

The Manager of Partnerships is responsible for cultivating provider and community partners to ensure channels for growth remain in place, and Amida Care’s reputation for exceptional service stays intact. This includes identifying new partnership opportunities and understanding the needs of strategy-aligned CBOs, including their background, purpose, and how they serve our demographics. This role will also be responsible for the planning and implementing of Member Town Hall meetings, as well as supporting the Member Advisory Council (MAC) activities.

Responsibilities

• Maintain partner relationships by conducting planned onsite and virtual meetings with external site management teams to support their needs, such as onsite or virtual patient events, questions on benefits, services, and processes.
• Identify and establish new community partners, as well as cultivating existing relationships.
• Work closely with the Director of Member Events to identify and hold provider and community events that support Amida Care’s growth.
• Serves as the primary contact for key partner sites for escalated concerns and special request, such as providing education to site staff on Amida Care’s SNP.
• Manages staff activities to ensure site visits, provider inquiries and leads are being handled in a timely, accurately and professionally.
• Responsible for trending and tracking all provider and community activities.
• Plans and organizes Amida Care’s Town Hall meetings.
• Accountable for all activities surrounding Amida Care’s Member Advisory Committee (MAC).
  
  

Amida Care is Diversity, Equity and Inclusion employer committed to full inclusion and elimination of discrimination in all its forms. We strive to develop, promote and sustain a culture that values equity and leverages diversity and inclusiveness in all that we do.

Amida Care requires that all candidates selected for employment must provide proof of full Covid-19 Vaccination upon acceptance of an offer of employment.

Education Required

• Bachelor’s degree in health care administration, business or an equivalent combination of education and work experience in managed care or health care.
  
  

Experiences And/Or Skills Required

• Three to five years of experience in business development, community outreach/relations or provider relations within a health plan environment.
• Two (2) years of experience managing staff, including coaching and development.
• Knowledge of New York State Medicaid, Medicaid Managed Care or other NY state/federal funded insurance plans required.
• Completion of Certified Application Counselor Training (CAC) (within two months of hire) with New York State of Health Marketplace and subsequent completion of the annual CAC recertification training required.
• Three to five years of experience working within the five (5) boroughs of New York City.
• Effective communication (verbal and written) and presentation skills with the ability to communicate to a variety of levels within the organization, vendors, and outside organizations, including executive leadership.
• Strong knowledge of Microsoft Office (Word, PowerPoint, and Excel).
• Ability to trend and track data to assist leadership in decision making.
• Demonstrate understanding and sensitivity to multi-cultural values, beliefs, and attitudes of both internal and external contacts.
• Demonstrate appropriate behaviors in accordance with the organization’s vision, mission, and values.