Manager, Learning and Development

Weekly outpatient therapy isn't always enough, and a trip to the ER isn't the only answer. Patients and their families rely on Compass Health Center when in crisis – every day, we help people overcome depression, anxiety, suicidality, obsessions/compulsions, trauma, chronic pain, and other obstacles in order for our patients to live freely.

About This Role

Reporting to our VP of Talent & Development, the Manager of Learning & Development will be a key contributor to Compass’ strategic goals, assisting in the design, development, and implementation of critical learning and development initiatives as we scale our operation within and outside of Illinois. The Manager of Learning and Development will develop strategic solutions and programming with a specific focus on our leaders and corporate staff.

Please note, the ideal candidate will reside in the Chicagoland area and be able to travel to our Chicagoland sites as needed. Travel to out of state locations may be occasionally be required.

Our dedicated operations teams work behind the scenes to bring our shared mission to life. Each department delivers their own set of strengths which empower our clinicians to focus on their expertise, and ultimately perform the meaningful work that we do.

What You'll Do:

• Partner with key stakeholders across the organization to understand and assess learning and development needs, with a specific focus on leadership development, corporate staff training and development, and compliance training
• Assess current curriculum, content and technology platforms/learning management systems and work with other L&D team members to optimize these resources
• Assist in building engaging and inspiring learning content, including a blend of live virtual /in-person solutions and on-demand solutions. Bring this content to life and ensure effective delivery through hands-on facilitation, train the trainer programs, etc.
• Partner with Clinical L&D team and other cross-functional leaders to build and execute new site training programming for relevant areas of oversight
• In partnership with Clinical L&D team, ensure organization is in compliance with various regulatory training requirements
• Measure and evaluate effectiveness of learning and development deliverables and lead continuous improvement initiatives
• Lead and manage L&D operations and coordination across all domains: this includes LMS administration and continuous improvement, L&D data analytics and insights, ensuring smooth delivery and coordination of all learning programming across the organization
  
  

Who You Are:

• Bachelor’s degree and 5+ years of learning and development experience
• Ability to visualize and execute learning strategies based off skill gaps and needs analysis
• Proven ability to create clear, concise, and accurate content. Must be able to simplify complex topics for learner understanding
• Excellent facilitation skills and understanding of adult learning theories
• Experience with Learning Management Systems; experience with Articulate preferred
• Great communication skills and ability to build strong relationships with leaders and cross-functional staff
• Ability to see trends in both quantitative and qualitative data and use that data to communicate program impact
• Positive and agile attitude and passion for working in the mental health space
  
  

We know job descriptions can be intimidating, so if this sounds like an opportunity for you, please don't hesitate to apply!

Who We Are

Compass Health Center is a recognized leader in crisis-level mental health, bringing passion, connection, and patient-centered care to the Partial Hospitalization and Intensive Outpatient space (PHP/IOP). Based in Chicagoland, we serve hundreds of patients every day, ranging from ages 5 through adulthood, in our onsite facilities or through our flourishing virtual programming. Compass fills a critical gap between outpatient and inpatient care through an intermediate level of Behavioral Healthcare.

A few more things we want you to know: our values are super important to us, and hopefully will be to you, too. Cultural humility, teamwork, continuous improvement, connection, patient centered care, passion, innovation, and agility should be your power sources. Joining Compass is an opportunity to feel fulfilled through a joint mission towards healing our communities.

Benefits & Perks

We know that you will be dedicated to your purpose here. We look at that investment as a two-way street. We are proud to offer plenty of space for growth, and opportunities to pursue continuous development within our organization.

For eligible positions, our other benefits include: comprehensive medical/dental/vision plans, 401k program with company matching, generous PTO (including competitive parental leave after 1 year of employment), and continuous training through CEU seminars and volunteering opportunities.

What’s Next?

Compass is committed to cultivating diverse and dynamic teams who exude passion for their craft, so whether or not you check all the boxes, we encourage you to apply – we’d be grateful to hear from you!