The Manager, Internal Program Management position will lead day-to-day activities of the project/program management staff to ensure each project is executed on-time and achieves both internal and external goals. Daily activities require working closely with cross-functional teams, providing timely turnaround of deliverables, and maintaining a flexible and proactive attitude.
Job Description
Role and Responsibilities:
Serve as direct supervisor for project/program management staff
Develop direct reports by monitoring and managing performance
Recruit, select, on-board and train new employees
Produce timely and accurate resource capacity (supply vs. demand) management reporting
Provide subject matter expertise in project/program management processes and industry standards
Ensure all direct reports use approved tools, templates, processes, desktop procedures and methodologies for successful delivery of all programs and projects
Ensure accuracy and completeness of all project management related artifacts
Support the delivery assurance process to ensure scalability, professional deliverables and program/project success
Work with other leaders to institute process improvements for program/project management processes
Support the continuous improvement of future estimates/profitability for all program/projects
Define, convey and monitor team member deliverables to leverage individual strengths and build team capabilities that will enable sustained success
Define and communicate timelines and expectations to staff
Support testing activities
Proactively identify and resolve potential issues that could impede project success
Experience, Qualifications, And Education
Bachelor’s degree or equivalent field experience
Minimum of 5 years of experience in project/program management
Minimum of 3 years of experience managing 3 or more direct reports
Excellent written and oral communication skills
Proven ability to develop strong working relationships
Strong planning and organization skills
Strong change management expertise
Project Management Professional (PMP) certification preferred
Lean or Six Sigma experience strongly desired
Excellent presentation skills
Seniority level
Mid-Senior level
Employment type
Internship
Job function
Project Management and Information Technology
Industries
Financial Services
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