Manager Financial Services

Brief Description

Join Our Team

For 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Named one of America's Best-In-State Credit Unions by Forbes Magazine in 2022, Teachers has grown into one of the leading credit unions in the United States. As we broaden our national reach, we will continue to ensure that Teachers is a Best Place to Bank and a Best Place to Work. Teachers offers a variety of exciting career opportunities ranging from part-time and full-time staffers to executive leadership roles.

This position is available in our Oakdale Branch.

Summary

The Branch Manager is responsible for leading a group of banking professionals to achieve organizational goals for sales, service and operational excellence. Through one-on-one coaching sessions, live observations and execution of key plays, this leader will be tasked with executing the retail delivery plan while managing performance, risk, member experience and employee experience. This leader will be responsible for executing Teachers Federal Credit Union’s relationship building process, membership growth strategies and operational routines. This leader will ensure their team delivers best in class experiences for their members, shares the value of Teachers Federal Credit Union’s membership and captures additional wallet share.

Education/Experience

• Minimum five years of experience in consumer banking/financial services, retail or hospitality.
• Minimum two years of leadership experience in a related industry.
• College degree (BS or BA in a relevant field), preferred.
• Notary Public license required.
• Excellent verbal, written, and interpersonal communication skills.
• Strong analytical skills with high attention to detail and accuracy
  
  
  

Job Responsibilities

• Lead a team of banking professionals through live observations, one on one coaching sessions and execution of key plays.
• Coach team to develop a comprehensive understanding of Teachers Federal Credit Union’s member needs by executing Teachers’ relationship building strategy.
• Develop strong partnership routines with business partners (Mortgage Loan Officers, Lending Specialists, Investment Advisors and others) to share the value of Teachers Federal Credit Union’s membership.
• Develop plans to meet and exceed branch sales, service and operations goals.
• Support members in resolving and/or escalating concerns and complaints.
• Participate in membership development events and activities.
• Attract and retain talent by developing existing teammates and recruiting and onboarding new teammates.
• Oversee daily operations of the branch, including but not limited to daily and monthly branch audits.
• Ensure compliance with Teachers Federal Credit Union’s policies and procedures.
  
  
  

Benefits Of Joining The Teachers Team

We provide a competitive compensation and benefits package that includes, but is not limited to:

• Paid time off for vacation, personal days, and holidays
• Fully-funded pension plan
• 401(k) company contribution
• Teachers pays 100% Premium Coverage for Vision & Dental Care
• Tuition reimbursement is offered to full-time employees
• Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers
  
  
  

The good faith range for this position is $70,500 to $110,000 annually. Eligible for quarterly incentive cash opportunity. This range is an estimate, based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law.

All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility.

To learn more about Teachers and to view a full list of our job opportunities please visit https://www.teachersfcu.org/about/careers

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