Manager, Corporate Communications
Manager, Corporate Communications
JOANN Stores
Greater Cleveland
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Summary
The Manager of Corporate Communications is responsible for leading internal and external efforts across the company. This position will help build, launch, and lead cultural initiatives that promote diversity & inclusion in channels of the business. Owns the relationship with external public relations (PR) firm and ensures the PR strategy is delivered through messaging and other means of communication. Works closely with Social Media, Customer Care, and Marketing teams to build JOANN brand externally. Responsible for charitable giving program and national corporate partnerships. Support Director of Corporate Communications in executive and crisis communications.
PRINCIPAL DUTIES
Education Minimum: 4 Year / Bachelor’s Degree in Marketing, Communications, Public Relations or Journalism
Experience Minimum: 7+ years relevant experience knowledge, skills and abilities Proven track record in corporate communications. Demonstrated ability to manage internal client relationships, including executive level, in mid- to large-size
Experience Preferred: Experience as on-air talent, managing a budget and building strategy preferred. Experience building or contributing to D&I strategy or initiatives preferred.
This position will be located at:
5555 Darrow Road Hudson, OH 44236
Eligibility for benefits and incentives is dependent upon employment status. JOANN offers the following benefits and incentives to eligible Team Members:
JOANN is an Equal Employment Opportunity Employer. This job summary is intended to be brief and does not list all duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. JOANN is an at-will employer, which means that your employment may be terminated by JOANN or yourself with or without notice or cause unless the at-will arrangement is modified by a written agreement signed by both you and and authorized representative of JOANN.
The Manager of Corporate Communications is responsible for leading internal and external efforts across the company. This position will help build, launch, and lead cultural initiatives that promote diversity & inclusion in channels of the business. Owns the relationship with external public relations (PR) firm and ensures the PR strategy is delivered through messaging and other means of communication. Works closely with Social Media, Customer Care, and Marketing teams to build JOANN brand externally. Responsible for charitable giving program and national corporate partnerships. Support Director of Corporate Communications in executive and crisis communications.
PRINCIPAL DUTIES
- Oversee external communications, and build the JOANN brand as a responsible, inclusive place to work and shop. Lead day-to-day relationship with PR agency. Serve as point of contact with agency, provide direction and ensure the agreed upon outcomes and results are delivered.
- Lead internal communications strategy and execution of events, including business updates, culture events and executive communications
- Oversee internal and external Diversity & Inclusion initiatives including Grant program, volunteer opportunities, committee meetings and company education
- Oversee charitable giving and national corporate partnerships including St. Jude, Susan G Komen, Kids Mental Health Foundation, 4-H and Children’s Miracle Network Hospitals.
- Ability to travel up to 20% of time
- Hybrid work environment with ability to manage onsite and community events
- Ability to manage highly confidential and sensitive information
- Outstanding oral and written communications skills, as well as advanced messaging skills
- Strong leadership and ability to manage cross-functional partnerships
- Strong mentoring/teaching skills
- Strong knowledge of D&I best practices
- Strong public speaking skills
- Knowledge of Microsoft Office Suite (Word, Excel, etc.)
Education Minimum: 4 Year / Bachelor’s Degree in Marketing, Communications, Public Relations or Journalism
Experience Minimum: 7+ years relevant experience knowledge, skills and abilities Proven track record in corporate communications. Demonstrated ability to manage internal client relationships, including executive level, in mid- to large-size
Experience Preferred: Experience as on-air talent, managing a budget and building strategy preferred. Experience building or contributing to D&I strategy or initiatives preferred.
This position will be located at:
5555 Darrow Road Hudson, OH 44236
Eligibility for benefits and incentives is dependent upon employment status. JOANN offers the following benefits and incentives to eligible Team Members:
- Medical, Dental and Vision benefit plans
- Company-paid basic, Optional, and Dependent life insurance
- Long-term disability and Company-paid Short-term disability
- Paid Time Off and Sick Time
- Tuition Reimbursement
- Team Member Discount
JOANN is an Equal Employment Opportunity Employer. This job summary is intended to be brief and does not list all duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. JOANN is an at-will employer, which means that your employment may be terminated by JOANN or yourself with or without notice or cause unless the at-will arrangement is modified by a written agreement signed by both you and and authorized representative of JOANN.
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Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Marketing, Public Relations, and Writing/Editing -
Industries
Retail
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