Manager - Consulting Legal Strategy and Services

Harbor is seeking a Manager to join our growing Strategy + Transformation team. The Strategy + Transformation practice works with law firms and corporate law departments to provide a wide range of management consulting services focused on optimizing business strategies and improving operational performance through people, process, and service delivery transformation. You will support specific client engagements on a project-by-project basis. You will oversee and mentor associate-level individuals, providing guidance, instruction, and oversight in supporting the completion of deliverables and commitments. You will embody core Harbor values by providing an excellent customer experience, developing current and future client relationships through service delivery that exceeds client expectations. You will participate in business development and marketing activities to support the continued growth of the team and Harbor.

This is a full-time employment position that can be remote anywhere in the United States or can work hybrid from our Chicago, IL office.

Responsibilities:

• Serve as the primary day-to-day point of contact on client engagements, coordinating with Project Leadership on all aspects of projects including collecting information, data analysis and research, creating reports and presentations, status updates, and leading client meetings
• Demonstrate legal industry/practice expertise and business acumen to develop and propose solutions and insights for clients as it relates to people, process, and service delivery transformation. This may include projects related broadly to in-house legal operations or law firm strategy and business services operations
• Independently structure, write, and present effectively, as well as generate organized and persuasive deliverables
• Work closely with team members and client personnel to review findings and help support implementation of recommendations
• Guide junior team members in all facets of client relationship building, project management/ execution and practice operations
• Continuously improve our practice by enhancing methodologies, project delivery approaches and tools
• Support practice administration and planning through input on business development / project pipeline tracking as well as resource planning
• Contribute to the ongoing growth of Harbor’s reputation for thought leadership and problem-solving and actively develop ideas that contribute to practice growth/evolution and company-wide strategic initiatives

Qualifications:

• Bachelors degree required, with preference given towards those with business or economics oriented degrees
• At least 3-5 years of experience with delivering projects and overseeing resources and associates in a client-facing role in an in-house law department or in a legal services/consulting environment.
• Occasional travel may be required (domestic or international)

About Us:

Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 800+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.

Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.