Manager, Communications

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

The Manager of Corporate Communications is part of American’s Global Engagement team that supports and works closely with the airline’s commercial organization. In this role, the right candidate will be responsible for developing, leading and executing communications programs that explain American’s business initiatives to media, our customers, team members and other stakeholders. This individual must be able to work in a high-pressure environment with tight deadlines and real-time issues management.

What You'll Do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Aggressively tell the story of American’s efforts to execute on the company’s strategic objectives, specifically related to its commercial programs
• Create robust external and internal communications plans to inform, educate and engage team members, customers and media
• Develop and maintain relationships with key travel, aviation and consumer lifestyle media, including ability to influence news cycles around positive news and issues management
• Drafts stories and other materials for internal company newsletter, employee intranet site and internal events
• Staffs and assists executives with the planning of media interviews and events
• Works with journalists and other members of the media to facilitate the development of their stories to positively influence coverage
• Collaborates with internal stakeholders throughout the company to gather information for news, announcements and events
• Uphold the integrity of the Global Engagement division by developing and maintaining strong relationships between Global Engagement and leaders across the company
  
  

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor’s degree in Journalism, Communications or relevant field
• 6-7 years relevant work experience in communications in a corporate or agency setting
  
  

Preferred Qualifications- Education & Prior Job Experience

• Experience working in a fast-paced environment
• Experience working as a reporter or journalist or in corporate communications or media relations for a large, multi-national organization is a plus
• Previous experience with positively and effectively leading teams, internal and external partners, thinking critically to connect the dots across workgroups and teams to ensure strategies and impacts are clearly understood
• Experience collaborating up, down, and across matrixed organizations
• Excellent organizational and project management skills and ability to meet deadlines
• Ability to lead tasks, manage processes, analyze and problem-solve, work independently as well as in a group
  
  

Skills, Licenses & Certifications

• Is relentlessly hardworking, with a passion for thriving in a 24/7 environment, and excels at juggling multiple projects at one time
• Leverages professional writing skills
• Manages media with ease
• Thinks critically and exhibits a “no surprises” and “no stone left unturned” mentality
• Strong analytical skills, quantitative ability, solution and detail-oriented
• Strong team player with ability to work successfully at all levels of the organization
• High level of professionalism and discretion in handling confidential information
• Collaborates effectively with other managers and department leadership
• Embraces/adopts American’s Leadership Model and Leadership Attributes
  
  

What You'll Get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
  
  

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.