Manager, Accounts Receivable

About this job

The Accounts Receivable Manager supervises and coordinates accounts receivable activities, processing payments, and reconciliation of general ledger accounts. CarMax Accounting operates in a collaborative environment with uncompromising integrity and accountability, all while supporting company growth through collective expertise, cross-functional partnerships, and a mindset focused on continuous improvement. The Accounts Receivable Manager will model our passion for helping customers by being empowered to make a difference.

What you will do – Essential Responsibilities

As an Accounts Receivable Manager, you will:

· Oversee order to cash cycle activities while ensuring accounting accuracy and completeness; manage resources appropriately to balance workload and ensure key performance metrics are met

· Drive team performance by managing the on-boarding & training process, setting clear expectations, and measuring results; participate in the performance management process, including performance reviews, team & individual development

· Identify training, education, and upskilling needs within the team; deploy as needed to ensure operational targets are maintained as well as accounting policies and procedures are followed appropriately

· Collaborate with the team and business partners to identify, design, and implement process improvements for greater efficiency and effectiveness

· Oversee, support, and perform accounting activities, including month end close journal entries, account reconciliations and balance sheet fluctuation explanations; manage the monthly close process

· Analyze department metrics, including staff productivity and key performance metrics; recommend solutions to drive execution or improve performance

· Lead and participate as a subject matter expert for accounts receivable in projects that span multiple departments and/or the company as new initiatives are deployed to meet business goals

· Assist the Senior Manager and/or Director with staff communications, issue resolution, goal setting, and maintaining fiduciary duties and accounting standards

Qualifications and Requirements

· Thinks organizationally, applying business knowledge and utilizing available resources to solve problems at the root cause and develop innovative solutions

· Empower and challenge team members of all skill levels to reach their full potential

· Ability to motivate others, including gaining buy-in to do the right thing for the right reason

· Ability to build and maintain strong relationships

· Ability to provide “win-win” solutions while resolving customer service issues in a positive and professional manner

· Proven ability to manage complex tasks in a changing environment, in a professional, responsive manner

· Proven ability to communicate complex messages both written and verbally to a wide variety of audiences

· Ability to complete complex objectives in a timely manner while balancing time, multi-tasking, and interruptions

· Proven self-starter capable of delivering exceptional results focus, problem solving skills and attention to detail with little guidance or instruction

· Proven good judgment in selecting methods and techniques for obtaining solutions

· Ability to apply business and technical knowledge to produce results and make recommendations to Senior Leaders across the organization

· Ability to travel as needed

· Must be able to sit onsite, as requested, at CarMax’s Home Office in Richmond, Virginia

Internal Candidates: Successful completion of Entry MAP or MDP required

Education and/or Experience

· Bachelor’s Degree in Accounting, Finance preferred, or equivalent experience required

· 5+ years of Accounts Payable, Accounts Receivable, Internal Controls, Accounting Compliance, and/or a multi-state payroll environment, or equivalent experience required

· 2+ years of experience leading teams to achieve common goals, including managing the work of direct and/or indirect reports highly preferred

· Strong accounting skills including general knowledge of generally accepted accounting principles (GAAP)

· Knowledge of Gramm Leach Bliley Act (GLBA), Fair Debt Collections Practices Act (FDCPA), Fair Credit Reporting Act (FCRA), Telephone Consumer Protection Act (TCPA) and/or Servicemembers Civil Relief Act (SCRA) is a plus

· Accredited Accounts Payable or Accounts Receivable Manager Certification preferred

· Project management experience preferred

· Experience and knowledge in Cloud-based ERP solutions, Workday, robotics, OCR technologies, and various automations desirable

· Proficient in Microsoft Office (Excel, Word, PowerPoint, Teams, Outlook) required