This is an exciting opportunity to join a new emerging business in transportation. We are a startup team looking for a highly driven, entrepreneurial, analytical and customer-obsessed individual to help create and lead the Account Management strategy. The ideal candidate will be excited by launching a new program from the beginning of its life cycle, and will have familiarity with leading account management strategy and initiatives with both small and large customers. We are reinventing the approach to selling in this industry and looking for a candidate who can partner with Product Management and Tech as we challenge the status quo and invent on behalf of our customers.
Key job responsibilities
Drive revenue, adoption and market segment share for our product
Earn trust of customers and recommend product solutions that fit their business needs
Measure performance, articulate root-cause analysis and make recommendations for improvement areas
Relay market needs and customer feedback to internal Amazon teams including Product Management and Technical
Create program goals and metrics, track progress and manage through obstacles to achieve your objectives
Assess risks, anticipate challenges and provide escalation management when necessary
Meet or exceed targets for customer and/or feature spend adoption
Build, lead and inspire a team of Account Managers (AM)
Basic Qualifications
5+ years of developing, negotiating and executing business agreements experience
Bachelor's degree
Strong verbal and written communication skills with an ability to work and thrive in ambiguity, at a rapid work pace.
5+ years of professional or military experience
Preferred Qualifications
Experience defining and driving complex program initiatives with customers
Experience with sales CRM tools such as Salesforce
5+ years of business development experience as an individual contributor
2+ years of people management experience
Experience working with engineering and product teams to influence product improvement
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Company - Amazon.com Services LLC
Job ID: A2634875
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Business Development and Information Technology
Industries
Software Development
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