Maintenance Supervisor

Work in an amazing destination town surrounded by breathtaking mountains and spectacular lakes filled with year-round adventure!

Enjoy world class mountain biking, hiking, fishing, ziplining, horseback riding, river rafting, water sports, Glacier National Park, and more...

The Lodge at Whitefish Lake, one of Montana's AAA Four Diamond resorts, is seeking a Maintenance Supervisor to work with our Maintenance Team.

PRINCIPLE RESPONSIBILITIES AND POSITION PURPOSE:

Responsible for the day-to-day maintenance activities as directed and instructed by the Facilities Manager at the Lodge, Viking, and Condo properties.

MAIN DUTIES AND RESPONSIBILITIES:

• Facilities Maintenance: Maintain in good working order and condition all areas of hotel utilities and basic functions (i.e.) electrical, plumbing, telephone, HVAC, audio systems, outdoor irrigation, elevators, alarm systems, pool systems, and all Guest Room amenities requiring maintenance.
• Work Order Protocol: Monitor the scope of work and pace of completion of tasks that come through the Work Order System. Timely completion is desirable, but discretion is important as to the management of time and resources. Adherence to the procedure and diligence regarding the system key functions
• Large Scale Facilities Maintenance Functions: Shop Supervisor shall NOT be responsible for long –term planning, scheduling of staff, and adherence to budget. Capital Improvements and purchases exceeding $300 shall require approval of Facilities Manager
• Reporting to Supervisors: Shop Supervisor shall report directly to the Facilities Manager and, in some instances, technical expertise shall require briefings and reports to the General Manager and the Board of Directors.
• Staff Supervision: Shop Supervisor shall have daily control of the Maintenance Staff and their priorities and work load. Initiative must be exhibited regarding assignment of, and accountability for, tasks and work orders.
• Attendance: Full time position requiring regular, reliable, and punctual attendance.
• Work Environment: Most work will be performed within the greater Lodge property’s holdings. The Maintenance shop and the mechanical rooms throughout the property will require the most attention.
• Occasional tasks related to ordering and purchasing will require offsite meetings and trips. Lodge vehicles will be provided
• Make continued effort to enhance the training and abilities of the other members of the Maintenance Department.
• Make continued efforts to assess the strengths of each member of the Maintenance Department and put task in line with strengths to increase the productivity and odds of success giving any specific task.
• Daily morning inspection and checking of following systems: hot water systems; HVAC systems; heating systems; elevators; fire systems; sewer system checks and fuel system check.
  
  

Specific Job Knowledge, Skills, And Ability

• Perform routine duties independently.
• Set priorities and schedule own work in accordance with established and general policies and procedures requiring regular interpretation.
• Sound judgment, thoroughness, and competence.
• Work effectively and productively with others and interface with all departments requiring maintenance functions.
• Full knowledge of importance of work performance and the serious impact that failure to perform effectively may have on hotel operations, interdepartmental relations, and the efficient use of resources.
• Full time position requiring regular, reliable, and punctual attendance.
• Trustworthy, honest, and reliable.
• Work well with co-workers.
• Always be courteous, helpful, and considerate to guests and co-workers.
  
  

COMPETENCIES:

• Attendance/Punctuality – Is consistently at work and on time according to schedule.
• Dependability – Follows instructions, responds to management direction, keeps commitments, commits to long hours of work when necessary to reach goals, and completes tasks on time.
• Teamwork – Balances team and individual responsibilities, exhibits objectivity and openness to other’s views, welcomes feedback, contributes to building a positive team environment, prioritizes the success of the team above own interests.
• Quality – Meets productivity standards, completes work in a timely manner, strives to increase productivity, works quickly and efficiently.
• Diversity – Shows respect and embraces diversity and cultural differences, promotes a harassment-free environment.
• Ethics – Treats people with respect and dignity, keeps commitments, inspires the trust of others, works ethically and with integrity, upholds organizational values.
• Organizational Support – Follows policies and procedures and completes tasks necessary to meet “big picture goals” of the lodge.
• Professionalism – Approaches others in a respectable manner, reacts well under pressure, treats others with respect and consideration regardless of status or position, accepts responsibility for own actions, follows through on commitments.
• Guest Service – Responds promptly to guests’ needs and takes ownership of the overall guest experience.
• Safety and Security – Observes safety and security procedures and uses equipment and handles food/materials/chemicals according to HACCP standards and procedures.
• Profitability – Makes a conscientious effort to help minimize waste of equipment and supplies to increase profitability of the property as a whole.
• Experience in the construction industry is required including knowledge of all or several of the following areas: plumbing, electrical, telephone, HVAC, audio, outdoor irrigation, alarm systems, pool and spa, basic computer skills and experience with hand tools.
  
  

QUALIFICATION STANDARDS

EDUCATION

No formal education is required, however, extensive experience in the construction industry is essential, and as indicated in the Work Experience section, a working knowledge of all or several of the following areas is required: plumbing, electrical, telephone, HVAC, audio, outdoor irrigation, alarm systems, pool and spa, basic computer skills and experience with hand tools.

Experience/ Licenses Or Certificates

Experience in the construction industry is essential including a working knowledge of all or several of the following areas: plumbing, electrical, telephone, HVAC, audio, outdoor irrigation, alarm systems, pool and spa, basic computer skills and experience with hand tools.