Logistics Specialist

POSITION SUMMARY

A Logistics Specialist manages all logistics-related duties, including document processing. Documentations include but are not limited to shipment invoices, sales order invoices, bills of ladings, return material authorization, operation schedules & lead times. He/She will assist the logistics team’s operation, managing and arranging logistics.

SKILLS AND EXPECTATIONS

Logistics Specialists cover a wide range of duties in the field of management with a necessary experience level. A logistics specialist deals with the firm's shipping, storing, warehousing, and receipt of goods and services. The position often requires skills that include;

· Effective communication, including writing, speaking, and interpersonal communication

· Quick critical thinking and problem-solving abilities

· Excellent customer service and client relations skills

· Keep organization and time management skills

· Good collaboration and teamwork abilities

· Outstanding leadership and goal-setting skills

· Ability to work in a fast-paced environment

· Advanced data analysis and data visualization

· Expert inventory management

· Ability to use computers, software (i.e., MS Office Suite, SAP, etc.), and other technology

for inventory and communication purposes

· Must be able to effectively organize, prepare, and present data and reports to all levels

of management.

· Honesty and professionalism are vital.

CORE JOB RESPONSIBILITIES

• Inventory and Transportation coordination.
• Utilize and manipulate spreadsheets and databases to display and analyze company data.
• Customers' needs usually revolve around the timely delivery of goods and services that they ordered and the perfect condition of products that were delivered to them. Develop a deep understanding of customers' needs and take the necessary action to ensure that the needs are met, thereby maintaining and developing positive business relationships with customers.
• Coordinate transportation providers to ensure prompt and proper movement of shipments
• Respond to customer inquiries and refer clients to the proper channels
• Review purchase orders and shipping documents to ensure accuracy
• Make special shipping arrangements as necessary
• Track and fix shipping errors
• Prepare bills and invoices
• Ensure that the quality of all services provided meets the required standards
• Work hand-in-hand with various departments within an organization to effectively meet customers' requirements, maximize opportunities for sales, or minimize shortages that may have a telling effect on the business, as the case may be.
• Resolve around the timely delivery of goods and services they ordered and the perfect condition of products that were delivered to them.
• Review the company’s logistics performance with customers in line with laid down targets and agreements
• Create and/or deploy project management tools and systems; implement plans, schedules, and compliance metrics.
• Collect or oversee the collection of product and project performance data; analyze data for further product development and improvement.
• Identify opportunities to reduce costs, production time, and other areas lacking efficiency; recommends improvements.
• Prepare reports and present project plans, progress, and results as required
• Perform other related duties as required.