Logistics/Order Entry Associate

Our client, a luxury cashmere brand, is seeking a Logistics/Order Entry Associate to join their team in NYC!

Responsibilities:

• Process and manage orders for products, ensuring accuracy and timely delivery.
• Conduct credit checks on customers to evaluate creditworthiness and minimize financial risks.
• Handle chargebacks and disputes, working towards prompt resolutions with customers and financial institutions.
• Generate and send invoices to customers, tracking receivables and ensuring timely payments.
• Monitor factor and retailer websites for updates on orders, payments, and account statuses.
• Utilize Excel for tracking and analyzing order data, invoices, receivables, and logistics metrics.
• Coordinate with shipping carriers, warehouses, and distribution centers to facilitate smooth order processing and delivery.
• Maintain accurate records, documentation, and reports related to orders, shipments, invoices, and receivables.
• Collaborate with sales, customer service, and finance teams to resolve order-related issues and customer inquiries efficiently.

Requirements:

• Bachelor's degree in Business Administration, Logistics, or a related field.
• Proven experience in order entry, credit checks, chargebacks, invoicing, and receivables management.
• Familiarity with factor and retailer websites for order tracking and management.
• Advanced proficiency in Microsoft Excel for data analysis and reporting.
• Strong organizational skills with attention to detail and accuracy.
• Ability to work efficiently in a fast-paced environment and prioritize tasks effectively.
• Knowledge of logistics and supply chain processes is a plus.
• Experience in the fashion industry or with luxury goods is preferred

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