Logistics Operations Manager - Last Mile

Job Title: Logistics Operations - Last Mile Manager

Reports to: Director, Transportation Management

Job Location: Bellevue, WA

Job Status: Exempt

About SHEIN

SHEIN Distribution Corporation distributes SHEIN’s products in the U.S. Founded in 2012, SHEIN is a leading global online retailer with operations in Guangzhou, Singapore, and Los Angeles, along with other key markets. SHEIN reaches consumers across more than 150 countries and regions around the world. We place a premium on choice, delivering more than 6,000 new fashion, beauty and lifestyle products daily with more than 600,000 items available. Our mission is to help people express their individuality through the latest trends that are accessible and affordable. To learn more about SHEIN, follow us at shein.com, instagram.com/sheinofficial and youtube.com/shein.

About The Role

Logistics and Supply Chain are at the heart of SHEIN business. We ship and deliver tens of millions of products to hundreds of countries worldwide, every day. In these key roles, you’ll come in to help us exceed productivity goals and deliver against our customer promises. Our scale is expansive and our presence is growing. With your help, SHEIN will continue to enable people to discover new worlds and implement innovation. This is your chance to make history.

SHEIN is hiring the Logistics Operations - Last Mile Manager based in Bellevue for the Logistics Operations team. The logistics team is a group of leaders who are driven to provide excellent services for our customers by ensuring that their orders are delivered quickly, accurately, and in the most cost-effective way possible. We are looking for creative leaders with a passion for highly complex challenges, a knack for problem-solving, and the ability to thrive in a fast-paced environment. This position involves regular communication with senior management on status, risks/opportunities, and daily change control management. Cross-team coordination, project management, and executive interaction skills are essential. To be successful in the role, you need strong analytical skills, excellent communication skills, ability to influence across business functions and manage stakeholders’ expectations effectively. This position will support the US logistics last mile operations management.

Responsibilities:

1. Responsible for running last mile operations, managing and evaluating logistics operations liaising with internal stakeholders, suppliers, logistics providers, and customers.
2. Deliver solutions to logistics problems while maintaining high levels of quality and service within budgetary requirements - Monitor quality, quantity, delivery times, and transport costs.
3. Collaborate with cross-functional teams and department heads to align operational activities with business goals. Build and maintain strong relationships with key stakeholders, both internal and external. Coordinate with suppliers, vendors, and partners to ensure timely and efficient delivery of goods and services.
4. Using data and metrics to determine and drive improvements.

Requirements:

1. Bachelor's degree and above in logistics/warehousing/supply chain and other majors are preferred.
2. 4+ years of last mile operations experience in top E-commerce companies; Be familiar with logistics and supply chain in the US.
3. Experience making business recommendations and influencing stakeholders.
4. Experience working in a fast-paced environment similar to a high-tech start-up.
5. Strong people partnership skills with the ability to work effectively on cross-functional teams.
6. Works well under pressure with the ability to prioritize competing deliverables.
7. Proficient oral and written communication skills.

Pay: $80,500.00 min. - $127,200.00 max annually, plus, bonus & RSU offered.

SHEIN is an equal opportunity employer committed to a diverse workplace environment.