Gulf Winds International, Inc. was founded in April 1996. The idea was to develop a full-service, third-party logistics company that would focus on warehousing, container drayage, and truckload solutions.
Today Gulf Winds is the leading intermodal drayage and warehousing provider in the Gulf region with over 750 trucks and operating over 825,000 square feet of Port Houston warehouse space. By any measurement standard, Gulf Winds is a remarkable success story. In just a few years, the company has grown from only four employees with one account to over 250 employees with strategic locations in Houston, Dallas, Fort Worth, Mobile, Memphis, Savannah, Charleston, Norfolk, Baltimore and Chicago.
Position Summary
Primary responsibility is for timely, accurate, and efficient service to our customers. Logistics Coordinator will handle multiple accounts with a diverse customer base. This position requires strong problem-solving skills, product knowledge, and superior communication ability.
Essential Duties and Responsibilities
Other duties may be assigned as deemed appropriate by Management.
Responsible for all communication with customers and GWI departments to ensure customer orders are completed
Order entry
Track containers in CMS using rail and port tracing; monitoring shipments through the dashboards for problems and exceptions.
Back up other Logistics Coordinators when needed
Set up new customer accounts and make necessary changes for existing accounts as needed
Effectively communicate and schedule all pickup and delivery order information with customer, dispatch, over the road carriers and/or highway as needed
Cross train with other Logistics Coordinators and keep desk manuals up to date
Promptly and effectively solve any issues with deliveries, equipment, etc, through trouble tickets or emails.
Ensure all templates are setup correctly and billing is accurate
Utilize Gulf Winds operating systems (CMS, Quote) to manage client’s freight
Minimize all additional cost through effective communication, accurate data entry, thorough record keeping, and utilization of GWI systems
Skill Sets and Requirements
Strong written and oral communication skills
Independent thinking and problem-solving skills
Computer Literacy
Attention to detail and accuracy
Organizational Aptitude
Ability to multi-task
Typing speed of 40+ WPM
Impeccable follow-through and commitment to quality customer service
Desires fast paced environment
Bi-Lingual is a plus (Spanish)
Minimum Qualifications
High School Diploma or GED
Seniority level
Entry level
Employment type
Full-time
Job function
Strategy/Planning and Information Technology
Industries
Transportation/Trucking/Railroad
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