RS GROUP LLC

Logistics Coordinator/Account Manager: Truckload

RS GROUP LLC Atlanta, GA
RS GROUP LLC

Logistics Coordinator/Account Manager: Truckload

RS GROUP LLC Atlanta, GA
1 month ago 35 applicants

See who RS GROUP LLC has hired for this role

RS Group/Staton Logistics is a leading provider of comprehensive logistics solutions dedicated to delivering top-notch services to our clients. As a Logistics Coordinator/Account Manager, you will play a crucial role in ensuring the seamless operation of our logistics services while fostering strong relationships with our clients.

Key Responsibilities:

  • Account Management:
    • Develop and maintain strong relationships with clients to understand their logistics needs and expectations
    • Serve as the primary point of contact for assigned accounts, addressing inquiries and resolving issues promptly
    • Monitor and manage client accounts to ensure high levels of satisfaction and retention
  • Logistics Coordination:
    • Plan, coordinate, and oversee logistics operations in our Truckload team
    • Ensure timely and accurate delivery of goods to clients, optimizing routes and transportation methods
    • Collaborate with internal teams
  • Problem Solving and Issue Resolution:
    • Proactively identify potential issues in the operations and implement effective solutions
    • Handle any logistics-related problems that arise, ensuring minimal disruption to client services
    • Communicate effectively with clients regarding any changes or delays in delivery schedules
  • Data Management and Reporting:
    • Maintain accurate records of all logistics activities
    • Generate regular reports on logistics performance and present findings to management and clients
    • Utilize logistics software and systems to track and manage shipments, ensuring data integrity
  • Continuous Improvement:
    • Stay up-to-date withbest practices in logistics and supply chain management
    • Identify opportunities for process improvements and implement changes to enhance service quality
    • Participate in training and development programs to continuously improve skills and knowledge
Qualifications:

  • Proven experience in logistics coordination and account management, preferably in a third-party logistics (3PL) environment
  • Strong understanding of logistics operations, including transportation, warehousing, and distribution
  • Excellent communication and interpersonal skills, with the ability to build and maintain client relationships
  • Strong problem-solving skills and the ability to handle multiple tasks simultaneously
  • Proficiency in logistics software and Microsoft Office Suite (Excel, Word, PowerPoint)
  • Detail-oriented with strong organizational skills and the ability to work under pressure

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A supportive and collaborative work environment
  • The chance to be a part of a dynamic and growing company in the logistics industry

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  • Seniority level

    Entry level

  • Employment type

    Full-time

  • Job function

    Management and Manufacturing

  • Industries

    Internet Publishing

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