Imagine a career where you're empowered to make a real difference every day. As a Loan Servicing Default Solutions Specialist, you'll be a vital part of a dynamic team dedicated to helping people navigate their financial challenges. We're looking for passionate, results-driven individuals who are excited about the opportunity to grow and succeed with us.
What You'll Do
Support Borrowers: Work closely with borrowers, investors, and real estate agents to find solutions for at-risk loans.
Minimize Losses: Use your skills to mitigate foreclosure risks through options like pre-foreclosure sales, loan modifications, and repayment plans.
Handle Delinquencies: Manage delinquent accounts and products in accordance with guidelines, ensuring compliance and accuracy.
Document Management: Ensure all files and paperwork are completed correctly and thoroughly.
Collaborate: Contact external parties to collect or clarify necessary documentation and arrange for property inspections and evaluations.
Title Review: Review title searches to confirm there are no issues affecting the standing of our investor's lien on the property.
Complex Projects: Occasionally work on more complex projects with support from senior staff and managers.
What We Offer
Comprehensive Benefits: Enjoy a benefits package that includes 401(k) matching, dental insurance, health insurance, a health savings account, life insurance, and more.
Work-Life Balance: Flexible spending accounts, paid vacation and sick time, and parental leave to support your life outside of work.
Career Growth: Opportunities to build a career with performance-driven rewards.
Supportive Environment: An employee assistance program and associate volunteer program to help you thrive personally and professionally.
Inclusive Culture: We value diversity and are committed to creating an inclusive environment where everyone can do their best work.
What You Need
Education: High School Diploma or GED.
Experience: At least 2 years of related experience (3 years of mortgage servicing experience is strongly preferred).
Skills
Ability to thrive in a fast-paced environment.
Detail-oriented with strong organizational skills.
Proficiency in Microsoft Excel and Word.
Excellent customer service skills.
Compensation Details
Salary Range: Minimum $37,050.00 - Median $44,669.00 (Based on the Metropolitan Statistical Area Market Range for Memphis, TN)
Overtime Eligible: Yes, for hours worked in excess of 40 per week under the Fair Labor Standards Act.
Incentive Pay: This position is not incentive eligible.
How to Apply
Ready to take the next step in your career? Join us and be part of a team that values your contributions and offers opportunities for growth and development. Apply online through our career site today!
Equal Opportunity Employer
We are an Equal Opportunity Employer and welcome applications from all qualified candidates, regardless of race, color, national origin, religion, age, sexual orientation, gender identity, disability, veteran status, genetic information, sex, pregnancy, and other protected characteristics.
Employment Type: Full-Time
Seniority level
Entry level
Employment type
Full-time
Job function
Finance and Sales
Industries
Human Resources Services
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