Loan Coordinator

Job Responsibilities

The Loan Coordinator is responsible for overseeing all federal and private loan certifications, disbursements, and reconciliations. The coordinator must ensure compliance with federal, state, and institutional policies and regulations. This position is also responsible for counseling and advising financial aid applicants, their parents, and the public about the financial aid application process, student eligibility, and the availability of additional financial resources. Additional duties include processing the Return to Title IV (R2T4) when a student withdraws from the university. The position of Loan Coordinator works under the direction of the Director of Financial Aid.

Minimum And Additional Requirements

Bachelor's degree required. At least two (2) years Professional Financial Aid experience, or relevant work experience in a higher educational environment required. A valid driver’s license and safe driving history are required. Must have strong skills in providing excellent customer service and demonstrate strong ethics.

Preferred Qualifications

Customer service experience in higher education and knowledge of banner preferred.

Additional Comments

Employee must possess a keen knowledge of all federal regulations and guidelines governing Title IV student financial assistance programs. Employee must possess computer skills and strong organizational skills. Employee must have a high level of attention to detail, possess an ability to work in a dynamic work environment and meet deadlines. Employee must be able to communicate effectively and must be able to establish and maintain effective working relationships with faculty, administrators, staff, students, parents, counselors and general public.