Quest Financial

Loan Closing Specialist

Quest Financial Alpharetta, GA

Direct message the job poster from Quest Financial

Lily Dougherty

Lily Dougherty

Recruiter at Quest Financial

Our client located in Alpharetta, GA is looking for a Consumer Lending Closing Specialist to join their team!


Pay: $55k - $65k

In office, M-F

Medical, Dental


The Consumer Lending Closing Specialist will be responsible for documenting, auditing, and monitoring the consumer loan closing process, working to ensure all loan documents for approved/closed files are handled per policy and within regulatory guidelines.


Essential Job Functions:

  • Review Closing Packets to support post-closing funding needs and proper acknowledgement from borrowers.
  • Complete loan pay-off requests, debt consolidation requests, and general funding for consumer loans including wires, cashier’s checks, and internal debit/credit tickets.
  • Review imaging system for documentation deficiencies for booked consumer loans.
  • Communicate with customers on a regular basis to ensure files remain up to date, free of exceptions, and loans are properly utilized.
  • Recommend opportunities for ongoing portfolio growth within the Bank.
  • Orders and reviews required support documentation from the Bank’s list of approved vendors and obtains in-house requirements as required on each request.
  • Files Deed Requests for closed files as needed.
  • Maintains a detailed, daily record of transactions in process and maintains a well-organized process around outstanding tasks.
  • Communicates with other members of Loan Operations – Documentation and the lending staff regarding status of loan requests, missing information needed from the lender/borrower, and status of any outstanding fundings provided by department.
  • Monitors, works, and manages documentation exceptions to a proactive level.
  • Maintains good punctuality and attendance to work.
  • Follows Bank policy, procedures, and guidelines.

Knowledge, Skills & Abilities:

  • Knowledge of loan terminology and elements/process required to close a loan.
  • Knowledge of consumer lending, escrow analysis, payoffs, per diem interest calculations.
  • Knowledge of teller processing system, Wire Systems, General Ledgers, Debits/Credits for system processing.
  • Knowledge of general banking principles and federal and/or state regulatory lending laws.
  • Ability to communicate effectively both verbally and in writing.

Basic Qualifications:

  • High school diploma or equivalent required.
  • Minimum of two (2) years of work experience with financial documents and transactions (i.e., promissory notes, loan agreements, security deeds, mortgages) required.
  • Minimum of two (2) years of customerservice or call center experience, required.
  • Centralized loan documentation department experience, preferred.
  • Prior experience with TILA-RESPA Integrated Disclosure (TRID) preferred.
  • Seniority level

    Associate
  • Employment type

    Full-time
  • Job function

    Administrative and Customer Service
  • Industries

    Banking

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