Leisure Travel Advisor

We are currently seeking an experienced LEISURE TRAVEL ADVISOR to join our team at CIRE Travel. This is a full-time, remote* position. The ideal candidate will have 5+ years of experience in the leisure travel industry. The right candidate must be a well-organized, detail-oriented self-starter who can independently, with minimal to no supervision and assistance, service the travel and other concierge needs of CIRE clients efficiently, accurately, and with a personal touch, while always maintaining a professional demeanor and positive attitude. Intermediate knowledge of Sabre GDS, at a minimum. This position reports directly to CIRE’s President/owner.

* Candidates must be willing to travel to New York City or another CIRE office for training and events, no more than six times per year.

Responsibilities

• Provide high-touch, concierge-level travel services to our vacation and honeymoon clients.
• Manage high volume, fast-paced work with poise and calm; follow-up on last minute details, requests, changes and more changes.
• Offer expert and curated advice to our clients on their leisure travel bookings including hotel, airline, rail, rental cars, transfers/car service, tours, experiences, restaurant recommendations and more.
• Develop strong relationships with vendors and partners (hotels, airlines, tour operators, etc.) in order to better serve our clients with the best rates, availability, and additional benefits and perks.
• Stay up to date on industry products and trends through trade publications and meeting with vendor representatives.
• Consistently increases sales by fostering relationships with current clients resulting in new referrals and networking with third parties to develop new areas of business.

Required skills/experience

• 5+ years of experience in the travel industry.
• Intermediate to expert knowledge of Sabre GDS as well as all current travel technology tools, including AXUS. Knowledge of Asana or other project management tool a plus.
• Experienced advisor with the ability to operate under minimal/limited supervision.
• Dependable, reliable, minimal mistakes, and accountable at all times; trustworthy, honest and maintains strong personal integrity.
• Ability to work well under stress and with tight deadlines; excellent time management skills; thrives in a fast-paced environment.
• Superior communication skills; ability to communicate clearly and professionally with clients and co-workers, both verbally and in writing.
• Strong organizational skills and attention to detail.
• Must be willing to travel for FAM/educational trips around the world.
• Must participate in agency marketing efforts, i.e. profile and photo on website, Virtuoso, and any/all social media, newsletter or other marketing.
• High school diploma or equivalent required; college degree preferred.
• Team player and straight-forward communicator with a get-it-done attitude. Our motto is “It’s Handled!”
• A sense of humor. 😊
• Willingness and enthusiasm to learn, excel and win!
• When it comes to joining our team, fit is just as important as skills/experience. We are a tight-knit group who care for our clients…and each other.

Employee benefits & perks

• Generous paid time off allotment
• Paid holidays
• Health benefits including medical, dental and vision
• 401K with company match

About us

CIRE Travel, an independent affiliate of First in Service Travel, is a boutique travel agency specializing in corporate, group and luxury leisure travel planning. At CIRE, we work hard every day to exceed expectations. Our goal is to make business travel easy and to fulfill vacation dreams. It is our duty to care for our clients and our mission to deliver unmatched, personal and hassle-free customer service.