Legal Assistant

Description

Keches Law Group, P.C. is a well-established, growing, 50+ attorney law firm with offices in Milton, Bridgewater, and Worcester, practicing in the areas of workers' compensation, personal injury, medical malpractice, and discrimination.

We are seeking a full time, experienced Legal Assistant to join our office located in Milton, MA. The ideal candidate will have prior experience in medical malpractice and knowledge of nursing home liability.

This is not a remote position and qualified candidates must be able to commute to the office on a daily basis.

Duties

• Managing all telephone communications for the assigned attorney(s) by answering or directing inquiries
• Producing information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics
• Coordinating case preparation
• Initiating telecommunications which may include organizing client conferences, attorney meetings, and other special functions
• Continuing to communicate with and update the clients throughout the process of their case to help ensure the client has all the correct and relevant information
• Setting the tone and pace for all calls, while maintaining a professional attitude and showing empathy and patience when speaking with potential clients
• Demonstrating the ability to converse with varying client personalities to collect pertinent details to determine the viability of their claims
• Representing attorney(s) by communicating and obtaining information, following up on delegated assignments, and knowing when to act and when to refer matters to the attorney(s)
• Maintaining client confidence by keeping client/attorney information confidential
• Enhancing the reputation of the department and the organization by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to the position
• Translating accurately verbal information into written correspondence
• Opening and scanning of mail addressed to the attorney(s)
• Filing documents and updating client files
  
  

Requirements

Skills/Qualifications:

• High School diploma or equivalent
• Bachelor’s degree in Legal Studies or related field, or prior experience in a law firm is preferred
• Prior experience with medical malpractice and nursing home liability is preferred
• Multi-lingual abilities are a plus
• Prior experience with Client Management Software (Litify) or the ability to quickly learn new systems
• Strong phone, typing, and computer skills are a must
• Ability to interact professionally and appropriately with co-workers, clients, attorneys, and others
• Must be energetic, well organized, and have the ability to multi-task
• Must possess and demonstrate exceptional customer service skills, and the ability to handle situations with tact and diplomacy; experience working in the hospitality or service industry is strongly preferred
• Ability to work in a high intensity, high stress environment handling a multitude of duties
• Ability to work effectively in a fast-paced environment while accomplishing short-term goals without losing sight and commitment to the longer-term needs of the attorney(s)
• Excellent verbal and written communication skills
• Excellent problem-solving, analytical, and evaluative skills
• Ability to work for multiple people and seamlessly adapt to each management style
  
  

Schedule

• Monday – Friday
• 8:30am - 5:00pm
  
  

Benefits

• Health, Dental, and Vision Insurance
• 401(k) Plan with Profit Sharing
• Flexible Spending Account
• Health Savings Account
• Paid Time Off
• Paid Holidays
• Basic Life Insurance
• Long Term Life Insurance
  
  

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role, however the employee may at times be required to sit; stand; walk; use hands to handle or feel; and reach with hands and arms. The employee must occasionally lift or move office products and supplies, up to 20 pounds.

AAP/EEO Statement

Keches Law Group is an equal opportunity employer. Keches Law Group does not discriminate based on race, ancestry, national origin, color, religion, gender, age, marital status, sexual orientation, disability, veteran status, or any other protected classification under the law.