Learning & Development Manager

Company Description

About TuneCore:

Before TuneCore, artists needed to be signed to a record label to sell their music online. In 2006, we democratized the industry by partnering directly with digital stores and streaming platforms to enable any musician to sell their songs worldwide while retaining 100% ownership of their music. Today, TuneCore is the leading independent development partner for self-releasing artists to build audiences and careers – with technology and services across distribution, publishing administration and a range of promotional services. The company is headquartered in Brooklyn, NY, and owned by Paris-based Believe, one of the world’s leading digital music companies. The company is one of the fastest growing companies in the music industry and is actively investing in the continued growth of the business.

We have made it our mission to best serve artists and labels at each stage of their development in the digital world. We are a company that cares deeply about our people and our creator community, advocating for diversity, equity, and inclusion across all of our platforms and throughout our business. The pursuit of innovation inspires us to work hard for our artists, while collaboration drives the way we work and approach our company’s social responsibility.

Join TuneCore as we embark on the next phase of innovation in the music industry. Be part of the team that bridges the unmet and evolving needs of creators by building the tools and services that make their lives better.

Job Description

We are seeking a highly motivated and skilled L&D Manager to join our organization. The successful candidate will be responsible for designing, implementing, and evaluating employee learning and development programs that enhance our team’s growth, and improve our organization's performance and productivity. This position will sit in Brooklyn, NY, supporting all teams in the US, Canada, and LATAM; this position has a dotted line to our Central Learning and Development Team, located in Paris, France. The Learning and Development Specialist will work closely with management & HR to proactively identify training needs, to develop learning objectives, and to deliver effective training solutions.

Responsibilities

• Collaborate with management & HR to identify training needs and learning objectives
• Work closely with the global Learning & Development team to amplify or execute training opportunities
• Key stakeholder for all talent management initiatives
• Design and develop training programs, courses, and materials, including online resources and instructor-led training
• Deliver training programs to employees, utilizing a variety of training techniques and methodologies
• Evaluate training effectiveness and make recommendations for improvement
• Partner with subject matter experts to ensure training content is accurate and up-to-date
• Coordinate and manage logistics for training sessions, including scheduling, room setup, and technology needs
• Own all L&D reporting and metrics for full Americas region, including but not limited to individual & team training
• Analyze and report on training program metrics to measure effectiveness and impact
• Stay current with industry trends and best practices in training and development
• Assist with other learning and development initiatives as needed
  
  

If you are a motivated and talented Learning and Development Specialist who is passionate about developing employee skills and improving organizational performance, we encourage you to apply for this exciting opportunity.

Qualifications

• Bachelor's degree in Education, Human Resources, or a related field
• 3-5 years of experience in learning and development, instructional design, or a related field
• Demonstrated experience in designing and delivering effective training programs
• Strong project management and organizational skills
• Data focus; strong reporting capabilities
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office and other training software and platforms
• Ability to work independently and as part of a team
• Creative problem-solving skills and ability to adapt to changing priorities and deadlines
  
  

Additional Information

Working At TuneCore

Our Values

TuneCore is a team of creators, for creators. Our mission is to support our artists and labels at every stage of their careers. Our driving forces are fairness, expertise, respect and transparency. As global citizens, we believe that if we build more diverse, equitable and inclusive teams across our company, we will collectively create and offer more innovative solutions and better serve our artists, labels, partners, and employees.

We strive to build a company that reflects the communities we serve and embraces the diversity of the world we live in, where each person’s unique perspective is valued, and where everyone has the same opportunities and is supported in their personal and professional growth. From our hiring practices to the culture we create and nurture, we are committed to listening, learning and evolving. Our goal is to make TuneCore an inspirational place that feels comfortable and familiar no matter how you look, where you call home, who you love, what you believe, or what’s on your playlist.

CSR Strategy: Shaping Music for Good

Our core values are put into action through Shaping Music for Good, Believe and TuneCore’s global corporate social responsibility strategy, integrated at all levels of the company and at the heart of our business model.

We strive to shape the music industry for good by building trusting relationships with artists and partners, investing in the growth and talent development of our local markets, and empowering our community to positively impact society. We work to achieve progress on our core priorities: gender equity, diversity, equity & inclusion, environmental sustainability, and wellness for our employees, artists, and industry partners.

Shapers Program

Employees have the opportunity to join the Shapers Program, a resource group made up of teammates who want to dedicate their time and skills to Shaping Music For Good initiatives. Shapers develop action plans, educate teammates, support the implementation of programs, and inspire action within the organization on causes and issues that align with TuneCore and Believe’s SMFG priorities.

BE THE CHANGE

As part of our commitment to gender equity in the industry, TuneCore and Believe partnered with leading marketing intelligence and consulting firm MIDiA Research in 2021 for a groundbreaking study on the underrepresentation of female creators in the music industry.

For the fourth annual study, BE THE CHANGE: Gender Equity in Music, MIDiA Research surveyed more than 4,100 members of the music industry—with a predominant focus on creators—in an effort to better understand their struggles and provide tangible strategies to help them overcome their challenges. Our intent for this study is to inspire meaningful change in the industry.

Recognition And Awards

• Fast Company's 10 Most Innovative Companies in Music list (2023 & 2024)
• Crain's Best Places to Work in NYC (2022 & 2023)
• Billboard Women in Music List: Andreea Gleeson, CEO (2023 & 2024)
• Billboard Indie Power Players List: Andreea Gleeson, CEO (2021, 2022, 2023)
• Billboard's International Power Players List, Andreea Gleeson, CEO (2021, 2022, 2023, 2024)
  
  

Benefits & Perks

At TuneCore we’re committed to the well-being of our employees and aim to create a workplace that fosters both personal and professional growth. Our inclusive benefits include, but are not limited to:

• Paid Time Off including vacation, holidays, paid bereavement, unlimited paid sick days, and company-wide week off between Christmas and New Years—every employee needs time to take care of themselves and their family.
• “Wellness Fridays” year-round (close at 1pm on Fridays)
• Universal Paid Parental Leave for both parents - because we know your newest family member(s) deserve your undivided attention.
• Comprehensive health, vision, dental, FSA and dependent care from day 1 of employment - your health comes first.
• 401k match - an investment in your future.
• Company wide events, outings and volunteer days – we have team spirit and know how to have fun!
• Hybrid Work - employees have the option to work primarily remotely and work from the office 7 days per month on a flexible schedule organized at the department level, in accordance with Company policies.
• Learning and development opportunities and career development training – we believe in promoting and growing our leadership from within the company and proactively invest in our people.
• Free distribution subscription for employees – so you can experience the magic of releasing music worldwide (and give us valuable feedback!).
  
  

TuneCore and Believe are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive work environment. We encourage applicants of all backgrounds to apply. All your information will be kept confidential according to EEO guidelines.