Learning and Development Manager

LEARNING AND DEVELOPMENT MANAGER

Are you an innovative and creative Learning and Development Manager ready to revolutionize sales training, curriculum design, and leadership development? We're looking for someone who can see the big picture and get things done. Our ideal candidate is not just engaging and unique, but also possesses a deep understanding of the evolving training needs specific to retail. In this role, you'll have the opportunity to design and implement dynamic curriculums that elevate both new hires and seasoned professionals to new heights of success. If you are a sales passionate ninja with a knack for breaking conventional boundaries and thinking outside the box, we want your dynamic energy and visionary approach on our team. Join us to make a transformative impact on our growth and success!

Our Values:

At Morris Furniture Company, our values represent our distinctive core beliefs-the Morris way of doing business. Our Mission is “Making Homes Great” and we bring our mission to life through our values of: Professionalism, Quality, Ownership, Collaboration, Integrity and Fun.

General Description of duties:

• Develop and implement a comprehensive new hire sales training program aligned with the company's business objectives, focusing on best in class selling techniques and skills development.
• Training Development: Oversee the design, implementation, and evaluation of all training programs, including product knowledge, sales, leadership development and more.
• Develop, and manage a team of L&D specialists, and others who conduct training in our company to foster a culture of continuous learning and professional growth.
• Needs Assessment: Conduct regular training needs analyses to identify skill gaps, performance issues, and future training requirements across various departments and job roles.
• Curriculum Design: Collaborate with subject matter experts to develop and maintain up-to-date training curricula, leveraging various instructional methods and delivery channels (e.g., classroom, e-learning, blended learning).
• Measurement and Evaluation: Establish and implement robust evaluation frameworks to measure the effectiveness of training programs, calculate return on investment (ROI), and identify areas for improvement.
• Stakeholder Management: Collaborate with cross-functional teams, such as Sales, Vendors, Customer Experience, HR, operations, and department heads, to align training initiatives with business needs and foster a culture of continuous learning.
• Learning Management: Manage the organization's learning management system (LMS) and other training-related technologies, ensuring seamless delivery and tracking of training programs.
• Stay current with industry trends, best practices, and emerging technologies in the training and development field, ensuring the company remains competitive and innovative.
  
  
  

Qualifications:

• Deep understanding and experience with relationship selling techniques and customer service best practices
• Experience designing and implementing leadership development programs
• Proven track record in developing and implementing training curriculum that transform results
• Proficiency in instructional design and e-learning development
• Familiarity with furniture industry trends and product knowledge
• Excellent presentation, facilitation and hands on training ability for a wide range of audiences
• Exceptional written and verbal communication skills and strong attention to detail
• High level of proficiency with Microsoft office products including Word, PowerPoint, and Excel
• Strong organization skills
  
  
  

Requirements:

• Minimum of 3 years’ experience working in a managerial capacity;
• Experience in adult education or a similar environment;
• Experience in retail sales environments, preferably furniture or home goods environments
• Required to have a university degree or equivalent experience.
• Experience managing enterprise learning management systems (LMS) and training software
  
  
  

Work Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, see, bend, twist, and lift 50 pounds.

This job description is not a comprehensive listing of activities, duties, or responsibilities that are required of the employee