Location - San Diego, CA [Proximity to San Diego is preferred. Open to remote candidates]
Duration - 3-month temp contract role, with the possibility of extension.
Total Hours/week - 40.00
Work hours: Work hours: ~8-5pm PST (can be flexible depending on candidate’s location)
3 Must haves on the resume
Lean Six Sigma Blackbelt experience and/or certification
Experience leading value stream / process mapping projects
Experience creating business cases for process improvements, including ROI/Impact justifications
I. Purpose
The Lean Process & Technology Manager (3-month contract, possibility to extend) supports the GCS organization through leading and contributing to people, process, and transformational technology process improvements utilizing analytic skills, lean process best practices, functional knowledge, and business acumen. This role should have a proven record of contributing to technology, process transformation, and operational initiatives. Track record of leading a small portfolio of medium to large scale organizational process change, transformation and innovation initiatives is a must.
To be successful in this role, we are looking for someone who is:
Comfortable with ambiguity
Able to streamline processes and drive transformation using strong facilitation, influencing, and change adoption skills
Has strong skills to manage executive audiences, set expectations, and influence for results
Comfortable thinking big picture, driving transformation through ideal state exercises and creating of project roadmaps for design teams to execute upon
Strong data analysis and storytelling capabilities, with a focus on communicating strategic opportunities and impact
Strong abilities to create organizational change plans and business cases, and juggle multiple competing initiatives through rigorous prioritization is a must
Able to quickly ramp up into new areas and drive ownership
Experienced in driving short-term, quick turn time strategic portfolio initiatives with successful handoffs back to business stakeholders
II. Specific Duties, Activities And Responsibilities
% of time
Lean Process Improvement Mapping & Change Management 70
Metrics & Impact Analysis 25
Administrative/Other 5
III. Knowledge, Skills And Abilities
The Lean Process & Technology Manager (contract) will effectively conduct the following activities:
Lean Process Improvement Mapping & Change Management
Lead strategic process improvement initiatives, inclusive of documentation, working sessions, change management and mapping activities using lean and industry best practices
Facilitate process mapping activities to understand current and ideal states, conduct gap analyses, and provide recommendations to drive transformation and improve quality
Document key business processes and develop a shared repository
Lead scoping, research, business case creation, and prioritization to create roadmaps & milestones with stakeholders, and constructively challenges to reduce complexity and establish scope
Lead and mentor others on best practices related to facilitation of design and process improvement
Metrics & Impact Analysis
Deliver recommendations and provide impact assessments of technology and process changes
Develops business cases, scope, and roadmap for continuous improvement projects, creates business cases and quantifies impact / ROI and success measures for initiatives
Analyze quantitative and qualitative data and recommend insights and solutions to leadership on strategic direction
Translate the key takeaways into a compelling story for the executive audience
Drive meaningful business outcomes and strategic initiatives using data-based findings to continuously improve operations
Administrative/Other
Timely completion of internal company documentation
Timely completion of any Company or Department required training
Mentor others on best practices for process design, facilitation, and change management
Performs other duties as assigned
Education Or Equivalent
Bachelor’s degree required. Masters or MBA preferred
Experience Or Equivalent
5+ years of experience in management consulting, continuous improvement, or operational excellence roles
7+ years in business process improvement
Experienced in developing and measuring robust process metrics and business case/ROI measures
Experienced with value stream mapping and identifying and recommending areas of improvement
Embodies lean practices and an agile mindset; can flex and quickly adapt with business strategy changes
Strong facilitation skills and experience driving remote process design / improvement sessions
Expertise in change management and adoption methodologies
High attention to detail while multi-tasking on complex deliverables and stakeholder groups
Ability to effectively individually prioritize with team and organization priorities to meet goals in the face of multiple demands
Strong ability to document and visualize processes for multiple audiences and levels of the organization
Strong analytical, problem-solving, verbal, listening and interpersonal skills
Strong ability to create synthesized, executive level presentations and read outs
Excellent Verbal, Written and Communication Skills.
Skilled at establishing rapport with internal and external stakeholders conducive to long term business relationships
Strong MS office skills, particularly in advanced Visio, PowerPoint, and Excel
Experience with complex technology implementations
Ability to balance a heavy workload in a fast-paced environment, while working on multiple projects simultaneously
Act as a key contributor in a complex environment
Works with a minimal degree of supervision
Certifications
Certification in Lean Six Sigma required, Blackbelt preferred
PMP or Change Management certification preferred
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Engineering and Information Technology
Industries
Staffing and Recruiting
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