Lead Disability Assistant/Administrative - REMOTE

Employer Industry: Disability Services

Why Consider This Job Opportunity

• Salary up to $60,000
• Opportunity for career advancement and growth within the organization
• Supportive work environment with training provided
• Chance to make a positive impact on clients and external agencies
• Work remotely anywhere within the continental U.S.
  
  

What To Expect (Job Responsibilities)

• Manage unit work flow and assign tasks to Disability Assistants
• Train new and existing Disability Assistants in job duties
• Monitor customer service phone queues and provide call escalation response
• Act as unit Disability Liaison for agency partner inquiries
• Review disability supplements for accuracy and completeness
  
  

What Is Required (Qualifications)

• Associates degree in business or related field
• 5-7 years of relevant office experience
• Knowledge of medical terminology or willingness to take a course in Medical Terminology
• Knowledge of HIPAA laws and regulations
• Proficiency in Microsoft Office products
  
  

How To Stand Out (Preferred Qualifications)

• Experience in a medical setting
• Knowledge of DEScovery database
• Experience working in an inbound/outbound call center
• Experience training staff on complex tasks
• Thorough understanding of DES’s processes and procedures
  
  

#DisabilityServices #CareerOpportunity #RemoteWork #CompetitivePay #TrainingProvided

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