SUMMARY: The Affinity Group Key Account Specialist is responsible for planning and executing a customized sales strategy for their assigned operator accounts. This position is deeply knowledgeable in key account segment and builds and maintains close relationships with the Food Service Directors and the Chefs at all assigned operators. The Key Account Specialist is always available to their clients, contacting them on a regular basis, participating in local functions, cutting/demonstrating products, training and educating the key personnel and always working to better understand their product needs.
Duties and Responsibilities:
Maintains and develops a portfolio of priority and assigned accounts through in-person field and sales calls
Stays up-to-date and knowledgeable about the operators in their account segment and acts as a resource and solution provider for their customers
Fosters continuous development and growth of priority operator accounts
Assists with vendor fairs, distributor sales meetings, food shows and industry trade events
Ensures continuous client product knowledge and training
Manages sales sample order process
Troubleshoots and responds to product complaints
Maintains competitive pricing and new/discontinued item information
Attends and provides support at manufacturer/distributor training events
Works closely with the entire sales force and openly discusses go to market strategies, competitive reconnaissance, successes, and challenges
Understands each of the following for their strategic accounts: menu rotations, population and trends, desired cost structure in each segment of the menu, opportunities to penetrate or convert items, training and education of products, and multiple uses for products
Maintains an up to date profile folder of each customer; utilizes the CRM system weekly to report on sales call activity, updates and follow ups, in addition to customer profile management
Participates in visits to key strategic accounts and has a prepared itinerary a week in advance
Is able to cook food products and put menu combinations together to aid in the sale process
Other duties as assigned
Knowledge, Skills, and Abilities:
Associates or Bachelor’s college degree preferred
Ability to execute and follow through a sales plan
A positive, professional, and proactive attitude
Strong communication skills
Adept at building trust and credibility
Planning and organizational skills
Works well with teams and has strong motivational skills
Strong problem solving and strategic planning skills
Using the CRM System daily
Call Reporting in CRM System
Must have a valid driver’s license
Supervisory and Reporting Responsibilities:
This position does not have supervisory responsibilities
Reports to Territory Sales Director
Physical Requirements/Working Conditions:
Candidate must be able to perform the essential functions of the job.
Work may be performed in an Affinity Group office or warehouse environment.
Periodically requires the ability to stand for extended periods of time at trade shows.
Flexible work hours to accommodate demands of position (some weekends included)
May require 10-20% overnight travel within territory. May require up to 80% weekly travel within territory
The Affinity Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need.
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Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Internet Publishing
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