Key Account Manager

Key Account Manager (Central States, Chicago, Indianapolis, Cincinnati, Columbus, Detroit)

Job Description

The Key Accounts Manager will be responsible for the development and management of existing key accounts on a national scale. This position will play a critical role in driving sales growth, fostering partnerships, nurturing existing relationships, identifying new business opportunities, and implementing strategies to maximize revenue growth and market penetration while ensuring customer satisfaction at the highest level.

General requirements & Key responsibilities:

Account Management:

• Develop and maintain strong relationships with existing & new key accounts.
• Serve as the primary point of contact for client inquiries, concerns, and negotiations.
• Analyze account performance and strategize ways to optimize sales and profitability.
• Conduct regular business reviews to ensure mutual goals are met and identify growth opportunities.

Business Development:

• Identify and pursue opportunities to expand the company's market share through new partnerships and accounts.
• Conduct market research to stay updated on industry trends and activities.
• Develop and execute strategies to achieve sales targets and maximize revenue.

Sales Strategy:

• Lead contract negotiations and renewals. Formulate and execute comprehensive sales plans to achieve or exceed sales targets.
• Forecast sales projections and monitor performance metrics to track progress.
• Implement pricing strategies and promotional activities in coordination with marketing teams.

Cross-functional Collaboration:

• Work closely with internal teams such as marketing, product development, and operations to ensure alignment with customer needs and market demands.
• Provide insights and feedback from clients to improve product offerings and service delivery.

Skills & Qualifications

• Excellent written and verbal communication skills.
• The ability to present complex technical information clearly and concisely to various audiences.
• Exceptional customer service skills that develop good relationships and build confidence with current and prospective customers.
• Highly organized and punctual; able to multi-task, be flexible, prioritize, and effectively plan tasks.
• Able to work collaboratively with colleagues and business associates to create opportunities, solve problems, and achieve goals.
• Demonstrates problem-solving and decision-making ability with a positive attitude that drives results.
• Proficient with MS Office: Word, Excel, PowerPoint, Outlook
• Willingness to travel nationally as required for client meetings, conferences, and industry events.
• Preferred location for the candidate is Chicago, IL area.

Education & Experience

• 7+ years of progressive selling experience with Industrial distributors, STAFDA. Electrical distributors or wholesalers, electronic channel, and home center accounts.
• Minimum of a bachelor’s degree in Marketing, business or relevant field
• Experience organizing and working trade shows, counter days and end user calls.
• Proven track record of hitting and exceeding sales and profitability targets while managing budgets.

Physical Demands

• This position is home office based. It may require long periods sitting at a computer, driving, or traveling by airplane.
• The ability to lift a minimum of 15 pounds is required.