Key Account Manager

About SUNMI:

SUNMI is leading the move to Android for business digitization solutions through attractive business IoT devices and End-to-End platform. Focusing on R&D and innovation, SUNMI product lines including Payment and Mobile Terminals, POS, Kiosks among others are recognized by customers for design, quality and well performance.

SUNMI's products and solutions have been successfully implemented in retail, food & beverage, healthcare, services and other businesses large and small, empowering clients in more than 200 countries, regions and territories.

Company website: https://www.SUNMI.com/en/

SUNMI Technology US is seeking an experienced and highly motivated Key Account Manager with a comprehensive background in both the payment and ISV (SaaS) industries. The ideal candidate must have at least 10 years of experience working in the payment sector, with expertise in Processors, ISO's, Gateways, as well as significant exposure to SaaS providers. They must possess a proven track record in successfully onboarding and managing large accounts and have well-established relationships with major companies within the payments and SaaS sectors in the United States.

Responsibilities:

• Key Account Onboarding and Management: The Key Account Manager will be responsible for identifying and onboarding key accounts in both the payment and ISV (SaaS) industries. They will leverage their existing relationships to secure new large-scale projects exceeding US$2,000,000 in annual revenue. Additionally, they will proactively manage ongoing projects of this magnitude to ensure they stay on track, meet deadlines, and achieve desired results.
• Relationship Building: The candidate must have a demonstrated ability to develop and maintain strong relationships with clients, stakeholders, and partners in both the payment and ISV (SaaS) sectors. These relationships should facilitate business growth and foster trust between SUNMI Technology US and key industry players.
• Expert Knowledge in Hardware: The successful candidate should possess an in-depth understanding of both payment hardware and hardware solutions tailored for SaaS companies. This includes a comprehensive grasp of the payment hardware landscape, certification process, as well as a deep knowledge of hardware offerings suitable for SaaS providers. They will leverage their expertise to advise and assist clients in selecting the most appropriate payment hardware and hardware solutions that align with their unique requirements and complement their SaaS applications.
• Industry Awareness: The candidate should have an excellent grasp of the SaaS provider landscape and understand the major players in the ISV (SaaS) industry. This knowledge will allow them to identify potential partnership opportunities and stay ahead of market trends in both the payment and ISV (SaaS) sectors.
• Project Management: The Key Account Manager will be responsible for handling multiple large projects exceeding US$2,000,000 in annual revenue, spanning both the payment and ISV (SaaS) realms. They must demonstrate exceptional project management skills to ensure the successful execution and delivery of these projects. Working closely with internal teams, they will ensure seamless implementation and customer satisfaction.
• Results-Oriented and Self-Motivated: The ideal candidate must possess an unwavering hunger for success in both the payment and ISV (SaaS) industries. They should be self-starters, driven by their own motivation to achieve outstanding results for SUNMI Technology US.
• Problem-Solving Skills: This individual should excel in solving complex challenges and be adept at finding creative solutions to navigate difficult circumstances in both the payment and ISV (SaaS) landscapes.
• Goal-Oriented: The Key Account Manager will work towards achieving and exceeding sales and revenue targets in both the payment and ISV (SaaS) sectors. They will collaborate with internal teams to align strategies and drive the company's growth in these areas.

Qualifications:

• Minimum of 10 years of experience in the payment industry, working with Processors, ISO's, and Gateways, coupled with significant exposure to the ISV (SaaS) industry.
• Proven track record in onboarding and managing large accounts with major companies in the US payment and ISV (SaaS) industries.
• Strong understanding of payment hardware, the certification process, and payment application technology, along with a comprehensive knowledge of SaaS solutions in the ISV (SaaS) space.
• Familiarity with ISV (SaaS) providers and their role in the industry.
• Exceptional project management skills and ability to handle multiple large projects simultaneously in both the payment and ISV (SaaS) domains.
• Self-motivated and goal-oriented with a strong drive for success in both the payment and ISV (SaaS) sectors.
• Excellent relationship-building and communication skills.
• Problem-solving ability and the capability to navigate challenging circumstances effectively.