Community Coffee Company is the #1 family-owned and operated retail coffee brand in America. We are rooted in family and steeped in tradition. You can expect a fast-paced environment that will challenge and reward you at the same time. Make your passion your profession!
Position Overview
This role is responsible for the development and execution of sales strategies to retain and build existing, key account relationships while also securing new accounts for the Coffee Service Division.
This role will manage local, dedicated Sales resources responsible for growth within specific Distributor/ Group Purchasing Organization relationships
Function Related Activities/Key Responsibilities
Develops strong working relationships with key customers, at various levels to best understand the needs of the customer and to retain the business
Analyzes industry and channel trends to identify development opportunities within current accounts
Develops/executes strategies to meet and exceed the goals of both our customers and the organization (financial and operational)
Manage both current and new customer relationships within organizational profitability guidelines
Prospects, cold calls, and makes formal presentations of company pricing, products and promotions to regional or major coffee service customers to gain or expand new business
Coordinates initial set-up of new accounts as well as ongoing service through our CSD Sales dept
Where applicable- manage Distributor relationships- to set up product distribution with new customers and collaborates with Supply Chain to maintain the relationship and business processes required to serve the end customer.
Assists the Marketing Department with the planning of both market-wide and account-specific promotions and new items, including advertising and special sales
Represents the company at trade association events and major trade shows
Prepares periodic sales reports showing sales volume, potential sales, and areas of proposed client base expansion
Directs sales forecasting activities and reviews/analyzes sales data by location to set performance goals and promote sales
Meets primarily with key customers (large, complex and/or at risk), assists sales representative with maintaining relationships and negotiating and closing deals
Responsible for building, developing, and retaining talent necessary to drive a high-performance team (when role has direct reports)
Coaches and provides on-the-job training for Account Executives on developing prospect list from business directories, trade associations and all other available sources
Provides feedback on presentations and acts as a mentor to Account Executives on techniques and methods for gaining new business
May be asked to perform additional duties as necessary
Position Requirements
Bachelor's degree from four-year College or university preferred.
5 years of successful CPG sales experience, specifically with regional or large revenue accounts; OR equivalent combination of education and experience
Experience with Community Coffee, even if unrelated, may fulfill this requirement at the discretion of the hiring manager with approval from Human Resources
Valid driver’s license and acceptable driving record
Knowledge of Microsoft Office Products (Word, Excel, PowerPoint, Outlook) and CRM. Knowledge of SAP a plus.
What We’re Looking For
Strategic thinking skills and advanced account management with track record of success.
Physical Demands/Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do the following:
Frequently required to sit
Occasionally required to stand; walk; use hands to finger, handle or feel objects, tools or controls and reach with hands and arms; and talk or hear
Occasionally lift and/or move up to 25 pounds
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus
Office Environment: Most of the duties of this position will be performed inside an office environment. The noise level in the work environment is usually quiet
Our Values
Champion People Welcome Individuality, Learn Together, Encourage Each Other
Inspire Creativity Dream big, Think Fresh, Make It Happen
Wow Our Customers Serve with Purpose, Exceed Expectations, Do What’s Right
Serve Our Communities Be Genuine, Bring Joy, Make a Difference
Win Together Be Brave, Have Fun, Celebrate
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Food and Beverage Services
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