Key Account Director

Position: Director, Key Accounts

Location: New York City (Hybrid: Tuesdays - Thursdays in office) or San Francisco (Remote)

Reporting to: Executive Director, Brand Operations

Type: Full-time

OVERVIEW

Then I Met You, a leading innovator in the skincare industry, is seeking a Key Accounts Director with profound expertise in the beauty sector and a strong background in managing relationships with major retailers like Sephora and Ulta. This role requires a strategic visionary who can expand our market reach, strengthen existing relationships, and drive significant business growth through insightful, data-driven strategies.

KEY RESPONSIBILITIES

• Develop and execute business strategies that align with company goals and enhance our presence in key global markets, particularly through partnerships with Sephora and other key accounts.
• Cultivate and maintain strong relationships with major retailers in global markets; meet with retail partners regularly to plan and execute mutually beneficial initiatives that drive brand visibility and sales.
• Achieve sales targets and profitability goals; regularly assess performance against goals and communicate to senior leadership.
• Prepare detailed reports and presentations for senior leadership, outlining business development strategies, financial achievements, and ROI.
• Provide weekly and monthly reports detailing sell-through, rankings, productivity, and competitive analysis, leveraging this data for business forecasting
• Lead negotiations and manage contracts with retail partners, ensuring terms that are advantageous and sustainable for Then I Met You.
• Identify, develop, and negotiate new sales opportunities including retailer marketing activations, space, and location.
• Manage promotional calendar across accounts, including sampling and gift with purchase initiatives, ensuring adequate inventory levels to support.
• Regularly assess current state of accounts, including inventory management and sales performance for all sellable and promotional merchandise; partner with planners as needed to rectify accordingly.
• Analyze and understand market trends, consumer insights, competitive landscape, and products/packaging/pricing to identify new business opportunities and areas for growth.
• Collaborate with cross-functional teams including marketing, product development, and operations to ensure cohesive brand representation and operational excellence at retail locations.
• Partner with Supply Chain to ensure optimal stock levels are maintained, matching supply with demand forecasts.
• Partner with Marketing on planogram updates and product assortment needed to win.
• Create and manage Market decks to include timing by region and unique retailer activations.
• Some light travel required to meet with retailer partners and attend industry events, enhancing brand recognition and networking with potential partners.

QUALIFICATIONS

• Proven track record of successful business development, preferably within the skincare sector, and specifically with significant achievements related to Sephora (Sephora experience required).
• Minimum of 10 years in business development or related roles, with at least 5 years in a management position within the beauty industry.
• Strong negotiation skills, with a history of securing favorable agreements with large retail chains, including commercial terms, pricing, space, distribution, promotional activities, retailer support.
• Excellent analytical and strategic thinking skills, capable of interpreting complex market data to make informed decisions.
• Strategic thinker with the capacity to create and articulate innovative growth strategies.
• Deep understanding of retailer dynamics, competition, and market details to identify where to play and how to win; identify white space opportunities and competitive threats.
• Persuasive communicator with outstanding project management and presentation skills.
• Results-oriented with a proactive approach and commitment to accountability.
• Dynamic leadership qualities, capable of thinking creatively and thriving in a fast-paced environment.
• Experience scaling a small brand preferred.
• Passionate about the beauty and skincare industry, with a hands-on, can-do attitude.
• Bachelor’s degree in Business, Marketing, or related field; MBA preferred.

In accordance with the applicable law, the following represents a good faith estimate of the minimum and maximum compensation range for this position:

The estimated annual pay range for this role is $130,000-$160,000.

• There may be future opportunities for continued pay progression based on continued strong performance in the role.
• Full-time positions are also eligible for a competitive compensation and benefits package that include medical health insurance, 401K, Paid Time Off, Life Insurance and Long Term Disability leave, and a range of other benefits.
• Learn more at the Soko Glam Career page.

Compensation for the role will be determined based on permissible, non discriminatory factors such as a candidate’s qualifications, skills, and experience.

We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of Soko Glam not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.