Junior System Administrator - System Monitoring (Remote)

A2 Hosting is currently seeking a Jr. System Administrator to join our team! The Jr. System Administrator will be responsible for monitoring server stability and assisting with investigating and solving internal technical issues to enhance the customer experience of our clients.

Working closely with a team of passionate professionals and leaders, the Junior System Administrator will be an integral part in ensuring that A2 Hosting is a leader in web hosting services.

This position is 100% fully remote.

Essential Duties And Responsibilities

• Provide solutions to moderately technical issues from internal business units
• Monitor the A2 server farm for stability and take proactive and reactive measures to correct and prevent system issues
• Work together with our support teams to resolve any customer impacting server issues
• Document system incidents for follow up
• Work closely with other internal departments on the best practices for monitoring and resolving issues when alerts are received
• Add, modify and remove monitoring checks as business needs change
• Perform related duties as assigned, within scope of practice, to ensure individual, team, and organizational success
  
  

Required Skills And Experience

• 2+ years of Linux (CentOS/RHEL) System Administrator experience required
• Experience writing basic shell scripts to help automate routine tasks
• Exceptional verbal and written communication skills; ability to read, write, and speak effectively in English to communicate technical information with team members, customers, and leadership
• The ability to read technical documentation and execute commands based on a troubleshooting guide
• Basic troubleshooting knowledge in web hosting software such as Apache, MySQL and Exim in a CLI (SSH) interface
• Ability to work on your own or as a team in a fast paced and constantly changing environment
  
  

Requirements For Internal Candidates

• A minimum of 6 months in current role
• Proven record at A2 Hosting of good performance and a history of proactive communication
• Experience with developing clear and concise documentation in current role
  
  

Research shows that women and people from under-represented groups often apply to jobs ONLY IF they meet all of the qualifications. However, no one ever meets 100% of the qualifications, nor should they. A2 Hosting focuses on hiring people, not just skill sets, and encourages you to apply, even without meeting every qualification. We look forward to your application.

A note on the location:

Aside from our data center team, A2 Hosting is a fully remote organization with a globally distributed workforce. With that, there is a lot of flexibility on where our team members can work, although there may be position specific limitations or requirements for the role.

Additionally, since each state in the US operates as an independent entity, companies must have business licensing to hire in each state. Because of that, A2 Hosting is not able to hire in all states. At this time, we are licensed to hire in the following states: AR, AZ, FL, GA, IN, KY, MD, MI, NC, OH, OK, OR, PA, SD, TX, UT, VA, VT, and WI.

US-based candidates who do not reside in one of the above states are unable to be considered for employment at A2 Hosting.

Why Work for A2 Hosting:

A2 Hosting provides a collaborative and team-focused work environment with a focus on training and development for all of our team members. We strive to promote from within, provide growth opportunities, and encourage our team members to embrace the curious and passionate core values that drive us forward. Additional benefits, based on location, are below:

Benefits for ALL Team Members, regardless of location:

• Generous amount of Paid Time Off (PTO) hours, available DAY 1!
• The ability to work from home; positions are 100% remote (aside from our data center team)
• Paid parental leave
• Free hosting services (we want our team to see why we're the best!)
  
  

US Specific Benefits (for US based team members only):

• Subsidized health insurance - A2 Hosting pays a substantial portion of insurance costs for our team members
• Low-cost, high coverage dental and vision insurance options
• Company-matching 401(k) plans (Traditional and Roth available)
• Company-sponsored life and disability insurances
  
  

About A2 Hosting:

In 2001, our CEO, Bryan Muthig, started A2 Hosting from a two-room office in Ann Arbor, Michigan. With a mission to help the world succeed online, he wanted to make it easier for people to thrive on the internet. Fast forward to over two decades later, Muthig has used his passion and strong technical background to build a globally recognized web hosting company, with data centers all over the world. Even with this growth, A2 Hosting hasn’t strayed far from our roots. Today, with almost 200 passionate team members around the globe, we use our knowledge, skills, and resources to help our clients bring their digital visions to life every day.

Continuously driven by our core values, we focus on creating world-class customer service interactions for new and current clients, regardless of their technical expertise. That passion, paired with continuous curiosity and desire to provide fast, user-friendly service, is the reason we have been successful for the last 20 years. Ready to bring your passion to the team? Apply now, we look forward to speaking with you.

FOR US-BASED CANDIDATES: A2 Hosting is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

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