Junior Network Administrator

At Ferrilli, we are committed to driving positive change in higher education through the revolutionary power of technology. Our mission is to foster student success by maximizing the potential of technology on campuses. With a comprehensive and holistic approach, we provide unwavering support in IT services and IT consulting, optimizing existing technology infrastructure, and implementing cutting-edge solutions to help our clients achieve their goals.

Position Summary

Ferrilli/FIG Solutions is currently seeking a skilled Junior Network Administrator to join our managed services team. This role primarily involves remote service delivery, with occasional on-site visits as needed. As a Junior Network Administrator, you will manage a variety of tasks and projects to ensure seamless network operations.

Responsibilities

• Manage client relationships through direct communication with stakeholders.
• Execute various projects and tasks to maintain network operations.
• Conduct monthly reviews of logs and alerts, providing prompt issue remediation.
• Set up and monitor environments using tools such as Pulsway, Kaseya, Rocket Cyber, Datto EDR, and Microsoft Intune.
• Offer expert escalation support through centralized and client helpdesk systems.
• Install and configure fault tolerance solutions for optimal network reliability.
• Install, configure, update, and maintain network hardware, including switches, routers, and firewalls.
• Maintain and update Meraki switches and firewalls, Sonicwall, and Extreme switches.
• Install, configure, update, and maintain physical and virtual servers.
• Troubleshoot and resolve performance and availability issues to ensure network efficiency.
• Assist clients in planning for new servers, storage, and resource allocation.
• Implement and manage enterprise backup plans and solutions to safeguard data.
• Collaborate with the security team to remediate issues and fulfill security initiatives.
• Handle tasks related to Active Directory users, groups, group policy, DNS, DHCP, and more.
  
  

Qualifications

• 1-3 years of hands-on network experience in an enterprise environment.
• A Bachelor's degree or higher in a relevant field.
• Exceptional written and verbal communication skills.
• Strong organizational and prioritization abilities.
  
  

Preferred

• Microsoft and vendor-specific certifications to demonstrate specialized expertise.
• Prior experience in consulting or managed services, showcasing a valuable skill set.
  
  

Please note that this position requires you to be onsite in Haddonfield five days a week.