Jr System Administrator
Jr System Administrator
Emerald Resource Group
Cleveland, OH
See who Emerald Resource Group has hired for this role
Job Title: Junior System Administrator
Location: Cleveland, OH
Job Type: Full-time
About Us: We are a dynamic and growing company headquartered in Cleveland, OH, dedicated to providing top-notch IT services to our clients. Our team thrives on innovation and collaboration, and we are committed to helping our employees grow professionally. We are currently seeking a motivated and detail-oriented Junior System Administrator to join our team. If you have a passion for technology and a desire to learn and grow in a supportive environment, we want to hear from you.
Responsibilities:
- PC Setups and Migrations:
- Set up and configure new PCs, ensuring all necessary software and hardware are installed.
- Migrate data and applications from old systems to new ones while minimizing downtime for users.
- SharePoint and OneDrive:
- Manage and maintain SharePoint sites, ensuring they are organized and accessible to users.
- Oversee OneDrive for Business, providing support and troubleshooting for end-users.
- Office 365:
- Administer and support Office 365 applications and services, including email, collaboration tools, and productivity software.
- Monitor and manage Office 365 security settings and compliance.
- Account Setup and Management:
- Create and manage user accounts in Azure Active Directory, ensuring proper access controls and security.
- Assist with group policy management and configuration.
- Onboarding/Offboarding:
- Facilitate the IT onboarding process for new employees, ensuring they have the necessary tools and access to perform their job duties.
- Manage the offboarding process, ensuring data security and proper account deactivation.
- Ticketing System:
- Respond to and resolve IT support tickets in a timely manner, providing excellent customer service.
- Document issues and resolutions in the ticketing system for future reference.
- Troubleshooting:
- Diagnose and troubleshoot hardware, software, and network issues, escalating complex problems to senior staff as needed.
- Perform routine maintenance and updates on systems and applications.
- Exchange:
- Manage and troubleshoot issues related to Microsoft Exchange, including email setup, migration, and security.
Qualifications:
- Education: Associate’s degree in Computer Science, Information Technology, or related field, or equivalent work experience.
- Experience: 1-2 years of experience in a similar role.
- Skills:
- Proficiency with PC setup and data migration.
- Experience with SharePoint, OneDrive, Office 365, and Azure Active Directory.
- Strong troubleshooting skills and ability to resolve technical issues efficiently.
- Familiarity with IT ticketing systems and processes.
- Understanding of onboarding and offboarding processes.
- Knowledge of Microsoft Exchange and email administration.
Personal Attributes:
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Eagerness to learn and grow in the role.
What We Offer:
- Competitive salary and benefits package, including health, dental, and vision insurance, 401(k) with company match, and paid time off.
- Opportunities for professional development and career advancement within the company.
- A supportive and collaborative work environment where your contributions are valued.
- Access to ongoing training and development programs to enhance your skills and knowledge.
- The chance to work with a talented and dedicated team in a rapidly growing company.
If you're interested in this position please send resumes to:
john@emeraldresourcegroup.com and give me a call at
440-627-6902
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Seniority level
Associate -
Employment type
Full-time -
Job function
Information Technology -
Industries
Health and Human Services, Manufacturing, and Technology, Information and Media
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See who you knowFeatured Benefits
Inferred from the description for this job
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Medical insurance -
Dental insurance -
Vision insurance -
401(k)
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