JR. Network Administrator

The JR. Network Administrator’s primary function is to work alongside the other Network team members to provide logistical support, respond to queries, document changes and assist with testing, diagnoses and resolution of network service outages and incident.

What you will do 

• Maintains the LAN/WAN infrastructure on a day-to-day basis
• Document and report on network activities and operations
• Create/Maintain network diagrams, inventories, runbooks and procedures as well as analyzing network reports and logs.
• Communicate with the Senior member of the network team about network status, issues and solutions.
• Network Maintenance: Updating, monitoring, and troubleshooting networks
• Maintains LAN/WAN monitoring tools to ensure optimal system utilization and performance
• Patch, update and perform backups of all network devices on a regular basis
• Addresses end-user issues
• Performs equipment installation and configuration as required by other network team members.
• Work with the security team for vulnerabilities and daily scans/tasks related to the network.
• Assists with the design, implementation, and monitoring of a flexible LAN/WAN communications infrastructure to support Mortgage Connect’s existing offices as well as the ongoing expansion of the organization
• Provides internal analysis and support to ensure proper escalation during outages or periods of degraded infrastructure performance
• Assures all wiring closets are maintained and documented
• Frequently lifts, carries, or otherwise moves and positions objects weighing up to 50 pounds when setting up equipment.
• 24x7 availability and uptime of systems
• All other duties as assigned

What you will bring 

• Undergraduate Degree in Computer Science, Software Engineering, Information Technology, Information Systems, , or equivalent work experience
• 2 + years’ experience in a networking environment
• Network Certifications are a plus
• Experience with Cisco switches/Routers.
• Experience with Fortigate firewalls a plus.
• System integration and Radius experience a plus
• Knowledge of Windows and Linux environments
• Effective problem-solving skills
• Organizational skills
• Proven analytical skills
• Detail oriented
• Collaborative/enjoys working in teams
• Highly productive in a fast paced environment
• Self starter/motivator
• Ability to multitask
• On Call escalations

What we offer

• Competitive payrates based on skills and experience
• Extensive benefits package: Medical, dental, vision, HSA, mental health programs, Employee Assistance Program, short term disability, voluntary insurance (LTD, auto, home, life, legal, pet, identify theft), employee discounts
• Rest and relaxation: Paid holidays and generous PTO based on tenure
• Community and Philanthropy: Paid volunteer time
• Paid Maternity and Parental Leave
• Contribute to your future: 401K plan and robust continuous learning opportunities
• Work Perks Program: Access to discounts that help save money in your daily life

Is this the ideal location for you?

Mortgage Connect is committed to offering a flexible work environment for this role. This is a remote role, meaning you have the flexibility to work from home. (Remote work is subject to Mortgage Connect’s remote work policy and business needs.)

Who we are

Mortgage Connect is a national mortgage service provider specializing in assisting mortgage lenders with a multitude of services they need in connection with a loan. Our entrepreneurial mindset allows us to differentiate ourselves in the market through continuous improvement and innovation, as well as our diversified suite of product offerings. Our people are driven and committed to our cultural values we call “The 5C’s”: Connect, Collaborate, Communicate, Care, and Celebrate. We take these seriously and coming on board with us means you agree to adopt these values in your everyday work life with us.

All onboarding employees will be required to complete a pre-employment background check and drug screening.

We are an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Mortgage Connect is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR@mortgageconnectlp.com