ITS Field Services Technician

Employee Type:

Regular

Work Shift:

Day - 8 hour shift (United States of America)

Join Team Tidelands and help people live better lives through better health!

Education: Associate’s Degree in Computer Science, Information Technology, or related field.

Certifications: CompTIA A+, Microsoft Certified IT Professional, or similar certifications are preferred.

Experience: At least 3-5 years of experience in a technical support role.

Knowledge/Skills/Abilities:

• Strong understanding of computer systems, mobile devices, and other tech products.
• Ability to diagnose and resolve basic to complex technical issues.
• Proficient in remote desktop applications and help desk software.
• Excellent problem-solving and communication skills.
  
  

Availability: Available for on-call based on department needs.

Physical Requirements: Light-Medium Physical Agility Test (PAT) Rating

While performing the duties of this job, the employee is frequently (activity or condition exists from 1/3 to 2/3 of the time) required to stand, sit, and walk; frequently to use hands, fingers; and frequently to talk or hear. The employee must exert 15 to 20 pounds of force occasionally (activity or condition exists up to 1/3 of the time), and/or 5 to 10 pounds of force frequently, and/or greater than negligible up to 5 pounds of force constantly to move objects.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Tidelands Health is an equal opportunity employer (EOE). Tidelands Health does not discriminate against employees or applicants for employment on the basis of race, color, creed, religion, age, national origin, disability, marital status, veteran status, gender, genetic information, familial status, or any other legally protected status.