Bachelor's degree required; major in computer science field preferred.
Six (6) years of related experience or an equivalent combination of education and experience is required. Experience in multi-line claims management or case management processes and system requirements is strongly preferred.
Strong knowledge of third-party administration/claims management business and technology
SQL knowledge is strongly preferred
DevOps management is preferred
A basic understanding of code is strongly preferred
PC literate, including Microsoft Office products including Visio
A basic understanding of Figma is preferred
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Excellent negotiation skills
Self-motivated
Ability to work in a team environment
Ability and willingness to take initiative
Ability to meet or exceed Performance Competencies
PRIMARY PURPOSE: To lead the business analysis efforts for implementations and large, multi-line projects; to review, analyze and document internal and client user needs; and to provide mentorship and leadership within the business analysis team.
ESSENTIAL FUNCTIONS And RESPONSIBILITIES
Leads the requirements management efforts for large projects to include new client implementations and large strategic projects; devises and executes a requirements management plan for assigned projects; and takes ownership of the business analysis role throughout the project. Identifies and understands stakeholders; initiates and facilitates meetings and discussions with stakeholders as appropriate. Works with project managers, project requestors, operations, business representatives, IT representatives and clients to ensure complete understanding of software requirements; provides business related IT knowledge to clients and business representatives during the requirements management process. Produces project requirements documentation, including written documents, process diagrams, report mock-ups, wire frames and other documentation as required, using standard templates. Meets deadlines and manages work to timelines. Mentors team members.
Qualifications
Education & Licensing
Bachelor's degree required; major in computer science field preferred.
Experience: Six (6) years of related experience or equivalent combination of education and experience required. Experience in multi-line claims management processes and system requirements is strongly preferred.
Skills & Knowledge
Strong knowledge of third-party administration/claims management business and technology PC literate, including Microsoft Office products
Analytical and interpretive skills
Strong organizational skills
Excellent interpersonal skills
Excellent negotiation skills
Self-motivated
Ability to work in a team environment
Ability and willingness to take initiative
Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT When applicable and appropriate, consideration will be given to reasonable accommodation.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.
Seniority level
Associate
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting
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