Duration: Through June 30, 2023. There is an option to renew
Primary Work: ONSITE IN TALLAHASSEE, FL. This position is responsible for technical support in the design, installation, and operation of Linux server operating systems in an enterprise environment. This position will provide Linux/Middle Tier support for multiple aspects of application infrastructure, including Oracle Cloud Infrastructure (OCI) environment, hardware virtualization, maintaining desired server state, and troubleshooting problems. The incumbent must be available to occasionally work after normal work hours, weekends and holidays.
MUST COMPLETE and Include a total of the three (4) documents
Consultant Resume: professional summary; technical skills; education qualification; work history; roles and responsibilities; tools and technologies, KSA's.
2. Appendix B: Position Deliverables/Tasks and Qualifications (See below)
Appendix D: Candidate References (DEP may conduct reference checks) (See Attached)
Exhibit F: Resume Self-Certification Form. Must use the consultant's legal name as it appears on official documents, e.g., Form I-9. (See Attached)
Appendix B: Position Deliverables/Tasks and Qualifications
Education
Degree / Date of Graduation
University / School
Bachelor's Degree in Computer Science, Information Systems or other Information Technology major
Equivalent Work Experience
Years' Experience
Year Skill Last Used / Comments
or equivalent work experience
Certifications
Date Acquired
Cert #
Oracle Cloud Infrastructure Architect Associate (Required within 1 year of this engagement)
Years' Experience
Required Knowledge, Skills & Abilities (KSAs):
Years Skills Last Used
5+ years' experience in supporting Linux server operating systems.
Knowledge of command line and scripting languages such as PowerShell, bash, shell scripts, and YAML
Knowledge of Linux systems, Cloud Infrastructure Technologies, and code technologies such as Terraform and Ansible
Knowledge of container technologies such as Docker and Kubernetes
Knowledge of networking, DNS, and Active Directory concepts
Ability to learn and adapt to new technologies
Ability to process information logically and solve problems
Ability to find, understand, and share information relevant to troubleshooting and project research
Ability to analyze, troubleshoot distributed systems
Ability to work as part of a team
Ability to effectively communicate verbal and written information
Basic familiarity with application programming and database concepts
Basic familiarity with networking, DNS, and Active Directory concepts
Ability to work after normal work hours, weekends and holidays
Ability to work independently, but also ask questions when appropriate.
Ability to provide thoughtful input based on experience and research
Preferred Knowledge, Skills & Abilities (KSAs)
Years Skills Last Used
Familiarity with environmental regulatory business processes and practices.
Knowledge and understanding of DEP's technical environment.
Description
The Department intends to initially hire the above consultant to augment staffing needs within the Department. The selected candidates (Consultant) will support the various sections within the Department activities.
Required Tasks To Be Performed
Configure, tune, document, manage and monitor the operations of Linux-based operating system (OS) servers, Oracle Forms Fusion Middleware, and Azure Kubernetes Service for the agency. Support application deployment activities. Advise management on new or improved technologies and practices. Perform studies and evaluates new or enhanced information technology products. Provide support of system software through diagnosis of problems and implementation of changes to resolve problems and maintain software at the most current level. Oversee the operation of the systems, perform OS and application patching, and ensure backups are performed correctly. Support and maintain monitoring software
Coordinate with the security officer to protect the data of the agency. Help the agency continue to improve security practices and maintain best practices. Research and offer suggestions on furthering automation of tasks.
Demonstrate strong relationship and interpersonal skills in working with program staff and vendor community. Effectively communicate with system management and networking teams to maintain coordinated infrastructure configuration. Support application development and effectively communicate application deployments. Consistently support the department goal of reducing team silos.
This position serves as a customer service representative on behalf of this division when interacting with customers through all communication media, as well as when responding to incident/request service desk services.
Maintain a working knowledge of established policies, procedures, and directives necessary to accomplish assignments and responsibilities. Contribute to team documentation supporting assigned functions, duties and responsibilities which provide opportunity for knowledge transfer. Must be able to write for technical and non-technical audiences.
Serves as a trusted advisor to the Middle-Tier Support Team Manager and the Section Administrator.
Assist in coaching and training junior technical staff.