IT Support Specialist

ANINE BING is looking for an IT Support Specialist to join the team in Los Angeles.

The IT Support Specialist plays a crucial role in providing technical assistance for various user-end technologies, including desktop computers, iPhones, iPads, printers, and point-of-sale equipment, while maintaining network configurations and device functionality across the company.

The ideal candidate is eager to learn new technologies and actively contributes to IT initiatives in security, connectivity, and improving the employee experience. They have strong problem-solving and communication skills, keen attention to detail, and excel in time management. Success in this role also requires adaptability to a multicultural work environment and a proactive approach to deadlines, working closely with leadership to develop sustainable systems for the company.

This role is based at our Los Angeles HQ and reports to the Sr. Director of IT.

Responsibilities Include

• Management of the company’s fleet of PCs and Macbooks, including the establishment of best practices for configuring and securing these devices.
• Harness the power of MDM technologies and apps to effectively manage and secure corporate devices.
• Design and implement wireless networks for retail locations, incorporating switch and router configurations as appropriate for the store configuration.
• Plan, configure, and maintain office telecommunications and conferencing equipment.
• Effectively manage GSuite, MS Office, Slack, and associated technologies for seamless operations.
• Document the configuration, best practices, and any other relevant topics for colleagues and contractors.
• Identify and engage vendors to assist the company in meeting today’s demands of the IT's current and future state.
  
  

Requirements

• 5+ Years of experience as an IT Support Specialist
• Solid understanding of Windows and Mac operating systems
• Familiarity using MDM solutions to facilitate remote setup and security of devices
• Ability to troubleshoot hardware and software problems
• Soft/ interpersonal skills, ex: Excellent verbal and written communication skills
• Ability to be on call after hours and on weekends when necessary
• Ability to work independently on projects and tasks with limited oversight
• This role is hybrid and requires in-office attendance on Wednesdays and Thursdays at a minimum.
  
  

Benefits & Perks

• Work/Life Balance: Flexible work schedules and time off, paid holidays throughout the year, extra days off in the summer
• Wellness: ANINE BING covers 75% of costs for your medical, dental, and vision insurance and offers an array of other benefits for you and your dependents, including a generous parental leave program
• And more: Generous employee discount and wardrobe
  
  

Compensation

• The anticipated base salary range for this role is $70,000 - $85,000
  
  

Working at ANINE BING

ANINE BING seeks to empower its employees by providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Diversity and inclusion is critical to our success as a global brand, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

More About ANINE BING

ANINE BING is a Los Angeles-based fashion house started in 2012 that blends elements of Scandinavian simplicity with American energy to offer modern wardrobe essentials for women seeking a timeless yet rebellious approach to everyday style. Since its launch, ANINE BING has built a global brand represented across 90+ countries, including brick-and-mortar retail stores in cities worldwide.

Headquartered in Los Angeles, ANINE BING has over 200 employees and is backed by key investors, which include Index Ventures founder Danny Rimer (Facebook, Dropbox, Roblox, Net-A-Porter), Greycroft Partners founder Dana Settle (Bumble, Cuyana, Farfetch), and Felix Capital founder Frederic Court (Goop, Farfetch, Vitrue, Dailymotion).