IT Support Professional

IT Support Professional

Compensation: $20.00

Location: Greensboro, NC (Hybrid, onsite M/T)

Schedule: 10am - 7pm M-F (Saturday 8am- 5pm every 4-5 weeks)

This position performs analytical, technical, and administrative work in efforts to support local end-users, remote end-users, and production lines. Additionally, this position utilizes global processes and tools to achieve the end results. The Application Support Analyst goal is to achieve total end-user satisfaction for technical issues by possessing exceptional customer service skills, willingness to work overtime, and most importantly working as a team.

Requirements:

• Excellent Customer service skills
• Excellent written and oral communication skills
• Strong organizational skills
• Strong interpersonal skills
• Strong analytical ability to troubleshoot complex problems
• Solid Microsoft environment knowledge
• Solid understanding of TCP/IP and networking principles

Category Code: JN008