Benefits:
We are seeking a knowledgeable IT Consultant to join our team. As an IT Consultant, you will discover our customers’ business objectives and provide strategic advice on how they can best use technology to achieve their goals. You will provide technical training and help clients learn how to best integrate their technology systems. The ideal candidate has strong technical skills as well as excellent customer service and communication skills.
Responsibilities
- Health insurance
- Competitive Compensation
- Career Growth Opportunities
We are seeking a knowledgeable IT Consultant to join our team. As an IT Consultant, you will discover our customers’ business objectives and provide strategic advice on how they can best use technology to achieve their goals. You will provide technical training and help clients learn how to best integrate their technology systems. The ideal candidate has strong technical skills as well as excellent customer service and communication skills.
Responsibilities
- Will be focused & dedicated primarily toward major vendors such as Dell, Cisco, VMware, etc.
- Will be responsible for identifying the right opportunity, and quoting alternates/replacements.
- Will need to have customer interaction for all process/sales-related queries/concerns that arise on a daily basis.
- Will be responsible for achieving annual allocated revenue numbers, increasing profitability on individual deals.
- Will be responsible for maintaining relationships & authorizations, updating certifications, facilitating deal registrations, etc.
- Will need to keep track of all rebates, and backends generated from sales.
- Will be responsible for addressing any case or issues generated through contracts.
- Will be responsible for technical certifications & training and keeping the organization up to date with the required partner level would be the main responsibility. Tracking all vendor partner levels and executing on or before time
- 100% IT Knowledgeable: Desktop, Servers, Networking, Storage Expert
- Dell & Cisco Expert Preferred, Certification or Specializations in Dell or Cisco
- Microsoft Excel Expertise is a Must
- Able to understand US Accent
- Willing & Intend to work & stay with Aurora for the long term (at least 5 years)
- A bachelor’s degree in Computer Science or a related field, MBA/MSc preferred
- Professional Certifications or Specializations in Dell & Cisco are preferred
- Minimum 3 years Experience in Core IT Field
- Strong troubleshooting and analytical skills
- Ability to work well as part of a team
- Strong written and verbal communication skills
- Comfortable working Night Shifts (Either US Eastern or US Pacific Time Zone)
- o US Eastern 6:30pm - 3:30am IST
- US Pacific 8:30pm - 5:30am IST
-
Seniority level
Mid-Senior level -
Employment type
Full-time -
Job function
Information Technology -
Industries
Information Technology & Services
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