Hord Coplan Macht is seeking a Level IT specialist to join our Information Technology team. This role will report to the Technical Support Manager and will be based in our Denver office. The ideal candidate will demonstrate the ability to perform and troubleshoot issues in a fast-paced and ever-changing environment. This person should possess strong verbal and written communication skills, have attention to detail, and solid organizational skills.
About The Position
Provides first level support for end-user IT requests
Provides end-user training for hardware and software as needed
Deploys workstations and install software
Performs basic problem solving and assistance on various software applications and hardware systems
Supports audio/visual equipment in conference rooms
Supports mobile phones and tablets
Performs miscellaneous / various job-related duties as assigned
Works and collaborates with team members to maximize efficiencies
About You
Bachelor’s Degree in IT preferred
1-3 years of experience in an IT support role
Experience troubleshooting Windows computers, mobile devices and A/V equipment
Knowledgeable about a variety of technology
Effective verbal and written communication skills.
Customer service oriented.
About Our Benefits
Medical, Dental, and Vision Plans
401(K) with company match
Company Paid STD, LTD, Life Insurance
Paid Time Off and Hybrid Work Options
Mentorship Programs and Professional Development Budgets
Licensure Support, Study Materials and Reimbursement
EEO Statement
HCM provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Colorado Statement
The projected base salary for this full-time position is $60,000 - $70,000. Hord Coplan Macht's salary ranges are determined by role, level, and location, as well as the individual's educations, experience, and skillsets. The estimate displayed represents the typical salary range for this position and is just one component of HCM’s total compensation package for employees.
Accessibility Statement
HCM is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources at 410-837-7311.
A portfolio or work samples must be submitted to be considered for the position. A link to a portfolio or work samples is preferred. Max size of the portfolio or work samples to be considered is 4 MB**
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
Architecture and Planning
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