Hord Coplan Macht is seeking a Level IT specialist to join our Information Technology team. This role will report to the Technical Support Manager and will be based in our Denver office. The ideal candidate will demonstrate the ability to perform and troubleshoot issues in a fast-paced and ever-changing environment. This person should possess strong verbal and written communication skills, have attention to detail, and solid organizational skills.
About The Position
Provides first level support for end-user IT requests
Provides end-user training for hardware and software as needed
Deploys workstations and install software
Performs basic problem solving and assistance on various software applications and hardware systems
Supports audio/visual equipment in conference rooms
Supports mobile phones and tablets
Performs miscellaneous / various job-related duties as assigned
Works and collaborates with team members to maximize efficiencies
About You
Bachelor’s Degree in IT preferred
1-3 years of experience in an IT support role
Experience troubleshooting Windows computers, mobile devices and A/V equipment
Knowledgeable about a variety of technology
Effective verbal and written communication skills.
Customer service oriented.
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
Architecture and Planning
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