IT Program Manager

As an IT Program Manager with O'Reilly Auto Parts, you will oversee a team of technical project managers to successfully deliver IT projects. Collaborate with IT leaders to implement and continuously improve Agile/Hybrid/Waterfall project management practices that improve project outcomes. Maintain responsibility and accountability for successful delivery of projects that meet organizational goals and deliver business value.

Essential Job Functions

• Lead a team of project managers to ensure successful delivery of IT projects to deliver business value across technology and business functions
• Develop a vision for improving the value created by the Program Management Office by transforming and continuously improving services offered and implementing additional services that improve solution delivery
• Collaborate with solution delivery teams and leadership to implement, standardize and improve project management processes across the IT department
• Co-create and implement improvements and best practices that drive improved department outcomes (e.g., Agile, Lean, Dev Ops, etc.)
• Coach and advise project managers and teams on the best application, implementation and utilization of project management approaches such as Scrum, Kanban, Agile, Lean, and Iterative Waterfall within a fast-paced, high tech environment
• Coach project managers on how to improve soft-skills including facilitation, mediation, relationship-building, and improving team dynamics
• Support successful delivery of projects, programs and the portfolio by improving prioritization, estimation, planning, scheduling, slotting and resourcing of projects
• Maintain a broad knowledge of project management, solution delivery, quality assurance, hardware/infrastructure and IT operations practices such as Scrum, Kanban, Lean, SAFe, DevOps, ITIL, etc.
• Manage project management personnel, including work allocation, training, and problem resolution; evaluate performance and make recommendations for personnel actions; motivate employees to achieve peak productivity and performance.
• Identify and utilize the appropriate tools and techniques to manage programs and projects with varied characteristics, focusing on results over processes
• Partner with IT and functional leadership to recover from impacts to projects and accommodate changing business needs

Skills/Education/Knowledge/Experience/Abilities

Required:

• Bachelor’s degree or equivalent
• 8 years of experience with IT Program/Project management as your primary job
• Experience with project management tools, techniques, methodologies and processes
• Experience with different types of technology solution delivery methodologies including Waterfall and Agile
• Knowledge of software application development concepts and practices
• Knowledge of information technology concepts and practices including networking, hardware, and infrastructure
• Knowledge of quality assurance concepts and practices
• Excellent interpersonal skills and the ability to work in a dynamic and collaborative environment Excellent facilitation and mediation skills
• Demonstrated capability for problem solving, decision making, sound judgment, assertiveness
• Excellent oral and written communication skills as well as excellent presentation skills with ability to conduct presentations comfortably to large groups
• Proven experience in providing service to internal stakeholders to achieve successful project outcomes
• Advanced Planning Abilities, Organizational Skills, And Problem Solving Abilities
• Ability to communicate clearly and effectively with technical and non-technical individuals
• Ability to manage by influence using courage, sound judgement, trustworthiness, and candor

Desired:

• Experience with Agile transformation, organizational change management, and/or process improvement initiatives
• Experience in Supply Chain and/or IT Infrastructure
• Experience in a similar role leading teams to deliver IT projects and solutions
• Experience working in retail store operations or eCommerce
• Experience in the auto parts industry

O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.

Total Compensation Package

• Competitive Wages & Paid Time Off
• Stock Purchase Plan & 401k with Employer Contributions Starting Day One
• Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
• Team Member Health/Wellbeing Programs
• Tuition Educational Assistance Programs
• Opportunities for Career Growth

O’Reilly Auto Parts is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations: Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.