Looking for a new opportunity to be excited about? Come join our growing team! We are CMIT Solutions - Leading Managed Service Provider both locally in the Greater Denver and Boulder area and with our national team of 800+ techs nationwide.
We provide IT services to small and mid-size businesses and are looking for an energetic information technology professional who is experienced at both remote Help Desk support and onsite field desktop, networking and cloud applications support. As an IT Field Engineer you will work both remotely and onsite at client locations to install new desktops, laptops and tablets and will troubleshoot and repair existing devices that are experiencing issues. Our IT Field Engineers are responsible for installing firewalls and performing server installations/migrations. You will be the face of our company to our clients and will have the opportunity to work with many different types of organizations. You will be an integral part of a multi- disciplined team that works in a virtual environment, both from your home and onsite at our clients offices.
Responsibilities
Remote Help Desk Support and Remote Project work (Ex: Office365 Migrations)
Onsite Desktop, Laptop & Networking Equipment Installation and Troubleshooting
Security, Networking and Cloud Setup, Troubleshooting and Configuration Management
Scheduling, Documentation and Ticket Management
Technical Skills
Desktops, Laptops & Server
Microsoft Windows, Apple iOS, Office365, Windows Server, Hyper-V, VMWare
Security Software Management
Anti-Virus, Anti-Spam, Malware, DNS Filtering and End Point Detection and Response
Active Directory
On premise Active Directory & cloud Active Directory (Azure) configuration management
Networking
Routers, Firewalls, Printers and Switches
Wireless Devices, Access Points and VPNs
Cloud
File and Image based Backup Solutions
Office365 Setup, Configuration Management and Administration
Cloud File Storage (Egnyte, DropBox, etc.), Setup, and Configuration Management
Qualifications For Success
5+ years IT experience
Experience working for an MSP a plus
Attention to detail and quality of work
Excellent time management and organizational skills
Passion for customer service and follow through
Ability to multi-task and handle chaos effectively
Integrity, passion & strong desire to achieve and succeed
Willingness to work varied hours to meet clients schedule
Resourcefulness when confronted with unforeseen dilemmas
Excellent communication with technical and non-technical people
Perseverance--an unwillingness to give up, even when discouraged
You will work independently from home and at client locations. Access to a private and secure home office workspace is a requirement. Willingness to travel to customer locations when needed is required so must have access to a car in good working order. Benefits include Healthcare, 401K, vacation time, mileage reimbursement.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Staffing and Recruiting
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