IT Coordinator

Job Description

We are seeking a proactive and organized IT Coordinator to join our IT department. The IT Coordinator will play a critical role in supporting our technology infrastructure and ensuring smooth day-to-day operations across various IT functions. The ideal candidate will have a strong technical background combined with excellent communication and coordination skills.

Roles And Responsibilities

• Provide first-level technical support to end-users, including troubleshooting hardware and software issues, and escalating complex problems as necessary.
• Install, configure, and maintain hardware and software components, including desktops, laptops, printers, and peripherals.
• Manage user accounts, permissions, email configurations, and access rights across various systems and platforms.
• Monitor and maintain IT inventory, including tracking assets, conducting audits, and managing procurement processes.
• Assist in the setup and configuration of network equipment, such as routers, switches, and firewalls.
• Coordinate IT projects, including scheduling tasks, managing resources, and ensuring timely completion within budgetary constraints.
• Collaborate with IT vendors and service providers to resolve issues and ensure service level agreements (SLAs) are met.
• Assist in the development and implementation of IT policies, procedures, and best practices to ensure compliance and security.
• Provide training and guidance to end-users on IT systems and applications as needed.
• Stay updated with emerging technologies and industry trends to recommend enhancements or improvements.
  
  

Skills And Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field (relevant certifications and experience may substitute).
• Proven experience in a similar IT support or coordination role, preferably in a corporate environment.
• Strong knowledge of hardware and software troubleshooting, installation, and configuration.
• Familiarity with networking concepts and protocols (e.g., TCP/IP, DNS, DHCP).
• Proficiency in Microsoft Office Suite and other common business applications.
• Excellent organizational and multitasking skills, with the ability to prioritize and manage time effectively.
• Strong interpersonal and communication skills, both verbal and written.
• Ability to work independently and collaboratively within a team environment.
• Attention to detail and commitment to providing excellent customer service.
  
  

Compensation: Salary for this position ranges from $X to $Y annually, depending on qualifications and experience. We offer competitive benefits, including health insurance, retirement plans, and opportunities for professional development.

Why Join Us: At Augment Jobs, you will have the opportunity to contribute to our technology-driven initiatives and support the overall success of our organization. We value innovation, teamwork, and continuous improvement. Join us in leveraging technology to achieve our business objectives and drive growth in [industry/niche].

This job description outlines the responsibilities, required skills, compensation details, and reasons why the candidate should consider joining the company as an IT Coordinator, emphasizing the role's importance in supporting technology infrastructure and operations within the organization.