IT Business Analyst Intern (Fall 24)

Join the leader in entertainment innovation and help us design the future. The Dolby U internship program offers impactful, project-based work experience in a collaborative, creative environment where you work side by side with industry leaders. Amplify your insatiable curiosity by implementing real-world solutions that revolutionize how people communicate and how entertainment is created, delivered, and enjoyed worldwide. We offer a collegial culture, challenging projects, and excellent compensation and benefits, not to mention a Flex Work approach that is truly flexible to support where, when, and how you do your best work. For any student seeking to gain invaluable expertise through meaningful, personal contributions, we invite you to join us in continuing to design a future where technology meets entertainment!

The Finance & IT function works to accelerate business growth through ensuring that the company’s operations run efficiently and effectively, ultimately enabling the achievement of company goals.

Summary

Join the IT Enterprise Applications team to work with internal business units, business systems analysts,

and end users on improving the usability of our Enterprise Applications. Starting with a business

application (e.g. Salesforce), put together current process flows, conduct focus group discussions,

identify areas for improvement, and propose recommendations. Learn about Project Management

LifeCycle and do a project deployment of the recommendations may also be included.

Responsibilities

• Schedule and conduct interviews, discussions, and brainstorming sessions with various
  
  

application stakeholders using a variety of methods including phone conversations, emails,

surveys, and electronic chat

• Synthesize information gained from sessions into documentation that can include flow charts,
  
  

diagrams, mock-ups, and user stories

• Work with IT Business Systems Analysts to refine documentation into recommendations for
  
  

potential system changes

• Present findings to internal business units and IT teams for review and comment
• Learn the Project Management LifeCycle (as used at Dolby) and prepare a project plan utilizing it
• Initiate and manage a mutually agreed project to address an area of improvement from the
  
  

findings of the earlier analysis

• Assist IT Business Systems Analysts with additional tasks related to projects, enhancements, and
  
  

bug fixes

• Plan, organize, and prioritize own daily work routine to meet established schedule
• Work in an ambiguous environment supporting various stakeholders
• Communicate analysis and project status on regular schedule via web page and email
• Complete additional assigned tasks as directed by Manager
  
  

Qualifications

• Proficiency with Microsoft Office products such as Outlook, Word, Excel, and PowerPoint
• Familiarity with Process Documentation tools such as MS Visio, Jira, Miro Board, and Lucid Chart
  
  

are very helpful

• Academic or Working knowledge of the stages of a software implementation project (Waterfall
  
  

or Agile methodology)

• Excellent communication skills and able to work in person and across phone, video, chat, and
  
  

email; able to interact with users from across the globe and varying levels of expertise with

technology

• Ability to work in a fast-paced multi-tasking environment
  
  

We recognize that applying to internships can be a daunting process, especially if you have not had any

previous internships, or if this is a new field of interest to you. Even if you do not have previous

professional experience to meet the listed qualifications, we will consider relevant project, volunteer,

and extracurricular experiences, and we encourage you to include them on your resume and apply.

ELIGIBILITY

Working towards a Bachelor’s or Master’s degree in of Information Systems, Engineering, Computer

Science, or a related field. Will consider candidates minoring in the above subject areas or with

equivalent and relevant work experience. Recent grads who are within 6 months of graduation are also

eligible to apply. Must be available to work full-time Monday – Friday for 6 months between September

2024 – March 2025.

Start date for the internship is as follows: (*note* this date is not flexible)

• Monday, September 23, 2024
  
  

The San Francisco/Bay Area base hourly range for this internship position is $32-44/hr and can vary if outside of this location. Our hourly ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific hourly range and perks and benefits for your location during the hiring process.

Dolby will consider qualified applicants with criminal histories in a manner consistent with the requirements of San Francisco Police Code, Article 49, and Administrative Code, Article 12

Equal Employment Opportunity:

Dolby is proud to be an equal opportunity employer. Our success depends on the combined skills and talents of all our employees. We are committed to making employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, family status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state, and local laws and ordinances.

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