Harland Clarke, a Vericast business, is a premier marketing solutions company that accelerates profitable revenue growth for the thousands of businesses it serves directly by influencing consumer purchasing and transaction behavior at scale while engaging with over 120 million households daily. We are recognized as leading providers of incentives, advertising, marketing services, transaction solutions, customer data and cross-channel campaign management, and intelligent media delivery that create millions of customer touch points annually for their clients. For more information, visit http://www.vericast.com or follow Vericast on LinkedIn.
Job Description
The IT Analyst II analyzes, models, modifies, and supports a complex system, process, or operation in order to improve its efficiency, effectiveness, and reliability for the Harland Clarke business.
Key Duties/Responsibilities
Complex, large-scale project management; Will serve as Scrum Master on certain projects.
Gather and organize business & technical project requirements; work collaboratively with cross-functional teams in Manufacturing and Corporate environments.
Write and maintain backlog user stories using JIRA.
Build workflows and diagrams to communicate project/business plans.
Applies good modeling principles and practices.
Assists in maintaining low complexity applications/systems.
Competent to work independently on some activities and requires general direction for many activities; Good facilitation skills.
Qualifications
EDUCATION
Associate's degree or equivalent work experience
Experience
2+ year's experience with Associate's degree or 5+ year's work experience
Project management experience and/or experience as a Scrum Master
Previous customer service, banking, or retail experience helpful
Experience with Jira, writing and maintaining backlog user stories
Experience gathering & organizing business & technical requirements
General understanding of software architecture principles
Familiarity with BPMN diagrams & documentation
Knowledge/Skills/Abilities
Exposure to manufacturing or commercial digital printing processes is a plus
Must possess a desire to organize
Must be able to meet multiple and concurrent deadlines and possess excellent follow through and organization skills
Must be able to organize and prioritize workload; to understand and follow written and oral directions and establish and maintain effective working relations with others
Must be exceptionally detail oriented and possess a working knowledge of litigation procedure as legal terms
Must have demonstrated excellent team work and a demonstrated ability to troubleshoot a variety of issues
COMMUNICATION AND CONTACTS
Communicates directly with internal and external customers
The ultimate compensation offered for the position will depend upon several factors such as skill level, cost of living, experience, and responsibilities.
Vericast offers a generous total rewards benefits package that includes medical, dental and vision coverage, 401K with company match and generous PTO allowance. A wide variety of additional benefits like life insurance, employee assistance and pet insurance are also available, not to mention smart and friendly coworkers!
At Vericast, we don’t just accept differences - we celebrate them, we support them, and we thrive on them for the benefit of our employees, our clients, and our community. As an Equal Opportunity employer, Vericast considers applicants for all positions without regard to race, color, creed, religion, national origin or ancestry, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other classifications protected by law. Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting our Talent Acquisition team at talentacquisition@vericast.com. EEO is the law. To review your rights under Equal Employment Opportunity please visit: www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
Seniority level
Entry level
Employment type
Full-time
Job function
Project Management
Industries
Advertising Services
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