Investment Operations Officer

Founded in 1999, Chevy Chase Trust (CCT) is a leading boutique fiduciary investment advisor for wealthy individuals, families, and select institutions globally. Effective management of CCT’s IT infrastructure as well as strong enterprise-level transformation and capabilities building are critical to serve clients in an excellent manner and to execute the firm’s growth strategy.

Chevy Chase Trust is a privately owned investment think tank offering independent and highly personalized financial advice and planning for individuals, families, and institutions. Located just outside of Washington D.C., the firm specializes in unique thematic investment research and asset management. Chevy Chase Trust offers clients direct access to decision-makers and is built to put clients and client success over everything else. From thematic investment management to estate and financial planning, we show our commitment to inventive thinking and client service.

Our global, macroeconomic outlook means we do much more than observe and follow trends. Instead, we seek out ideas. It takes more than one kind of person to contribute to this culture. It takes all kinds of people thinking in unconventional ways—with a singular focus.

POSITION SUMMARY

The Investment Operations Officer responsibilities include coordinating activities between client services, trust operations and the back-office service provider, partnering with staff to develop best practices and tools to improve workflows and efficiency and managing and providing leadership across simultaneous work requests and projects.

DUTIES & RESPONSIBILITIES: Duties will include, but are not limited to the following:

• Supervise and ensure execution of day-to-day operational activities across CCT’s back/middle-office.
• Trade Reconciliation: Oversee the trade lifecycle process for the internal OMS, including trade processing, corrections, post-trade settlement and failed trade resolution. Act as liaison between the back-office processor and external investment managers related to custody trade issues.
• Reconciliation: Oversee the reconciliation of client/fund accounts and assist staff to research cash and security discrepancies for both custody and external custody accounts.
• Cash Operations: Participate in the reconciliation of the CCT DDA’s (Main trading account, checking, ACH & Wires, OMNI). Oversee and manage the processes for cash reversals, cash disbursements and asset related cash.
• Fee Processing: Assist in the support of investment management fee processing, collection and delinquent fees.
• Client Service Support: Provide comprehensive client service support by answering questions, facilitating data and searching for opportunities to improve workflows.
• Process development and improvement: Work closely with different teams including client services, compliance, trading and investments to implement efficient processes and workflows. Proactively review current processes to identify areas for improvement and implement effective changes. Help to create initial workflow documentation and identify updates for current procedures.
• Provide back-up to other employees in Trust Operations.
• Other duties as assigned.

JOB REQUIREMENTS (SKILLS/ABILITIES):

• Candidate will possess a proactive and positive approach to continuous improvement
• Proven interpersonal, team-oriented skills.
• Strong knowledge of securities transactions, applicable regulations, and internal controls
• Self-starter with a strong initiative and ability to work independently
• Able to organize/manage multiple priorities and projects coupled with the flexibility to quickly adapt to ever changing business needs and requirements
• High attention to detail, excellent follow-through
• Strong spreadsheet, database, and reporting skills. Experience with Excel, Word, Access and Outlook
• Sound decision making and judgement in resolution of moderate to complex issues

EXPERIENCE:

• 3+ years of experience in Financial Services with a focus on back/middle-office
• Knowledge of order management systems and accounting systems are a plus.

EDUCATION / LICENSES / CERTIFICATIONS:

• Bachelor’s degree in Finance, Accounting or Economics preferred or commensurate work-related experience.