We're seeking a compassionate and detail-oriented Investigations Coordinator to join our mission-driven team. If you're passionate about making a positive impact in people's lives, this role could be perfect for you!
Position Details
Fully remote with up to 50% travel
Schedule: Monday-Friday, 8:00 AM - 5:00 PM
Salary Range: $55,000 - $60,000 annually
About The Role
As an Investigations Coordinator, you'll play a crucial role in safeguarding the well-being of our clients. Your primary responsibility will be coordinating and conducting complex internal investigations related to allegations of abuse, neglect, and exploitation, as well as other matters outlined in our organizational policies.
Ideal Candidate Profile
We're looking for someone who is:
A creative problem-solver: You excel at analyzing situations, identifying potential issues, and implementing effective solutions.
An accelerator: You thrive in fast-paced environments and drive improvement through innovative ideas and collaborative execution.
A thoughtful mediator: You navigate challenging situations with empathy, authenticity, and a solutions-oriented mindset.
A detail-oriented doer: You're committed to getting things done efficiently while maintaining high standards of quality.
Key Responsibilities
Conduct internal investigations on various topics, including cases of abuse, neglect, exploitation, or mistreatment.
Monitor and assess potential sentinel events.
Communicate complex information regarding confirmed sentinel events to designated teams.
Prepare thorough documentation and reports in accordance with organizational policies.
Develop investigation strategies and lead multiple concurrent investigations.
Interview relevant parties, including alleged perpetrators, witnesses, and victims.
Collect, analyze, and interpret investigation-related data.
Present findings to company stakeholders and leadership.
Assist in developing and refining investigation processes and policies.
Collaborate with regulatory agencies and law enforcement when necessary.
Qualifications
Bachelor's degree in Business, Political Science, Human Services, or a related field (Master's degree preferred)
Minimum 3 years of relevant experience in an administrative or organizational setting
Experience in Intellectual/Developmental Disabilities (I/DD) or healthcare settings preferred
Certification in Conducting Serious Incident Investigations (Level I) or ability to obtain within 12 months of hire
Strong analytical, communication, and interpersonal skills
Ability to handle sensitive information with discretion and maintain confidentiality
Benefits
Competitive compensation
Comprehensive health insurance
Professional and personal development opportunities
Tuition reimbursement program
Flexible time off policy (starts immediately upon hire)
Note:** We are unable to employ individuals residing in Alaska, California, Hawaii, Nevada, Montana, or Washington State.
Join our team and make a meaningful difference in the lives of others while growing your career in a supportive, purpose-driven environment!
Employment Type: Full-Time
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Human Resources Services
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