Integrated Operations Supervisor

Basic Function(s): Integrated Operation Management / Broadcast Traffic Specialist

Operations Management:

• Manages internal job tracker for all project campaign workflows
• Identifies opportunities for improving effectiveness/efficiencies and pro-actively implements workflow and process changes as needed
• Support CEO and Sr. Group Account Director on scope: monthly/quarterly reporting, hours maintenance
• Maintains working relationships with all departments within agency & various vendors
• Supports Brand Leadership with gaining understanding, if any, new operational client tools
• Collaborates with Brand Leadership on weekly status report & daily hot sheets of all production jobs in progress
• Facilitate talent estimate requests, ensuring accuracy of estimates for client approval
• Request ad hoc purchase orders for Brand Leadership, as needed (non-production related)
• Review and approves financial invoices for Traffic submissions
• Lead/assist in development of ad-hoc reports as needed

Broadcast & Digital Traffic: Job Responsibilities:

• Compile and maintain updated media plan information across multiple buys, markets and mediums
• Ensure accurate and timely delivery of broadcast traffic instructions, spot rotations and creative assets to appropriate partners (media team, stations, dub house)
• Manage media station list, trafficking documents and reports (daily, weekly, monthly, ad-hoc)
• Assign & maintain accurate list of all ad identification numbers, as determined based on buy format
• Performs final check of traffic logs for correct advertising, rotation & placement
• Assist Brand Leadership with digital/social trafficking to our media partner(s)
• Supports Talent Manager to ensure all new creative is estimated correctly per AT&T media buys

Skill/Knowledge Requirements

• Leader / Motivator / Mediator / Team player who encourages collaboration at all levels
• Proven ability to effectively prioritize and manage high-volume of work
• Exemplary organizational and follow-up skills
• Good interpersonal skills needed for extensive internal and external phone contact
• Ability to work under pressure
• Understanding of agency project workflow/production and associated cost and timing implications
• Knowledge of the broadcast traffic process and requirements for National & Local advertising
• Ability to identify issues quickly and bring actionable solutions; good problem solver
• Working knowledge of Microsoft Office Software, including Excel, Powerpoint and Word

Job Specs

• Minimum 5 + years experience as project manager &/or broadcast traffic specialist at agency or within network/station traffic department
• Education: undergraduate degree preferred
• Language proficiency in both English & Spanish preferred

Immediate Supervisor: Account Director(s) / Sr. Group Account Director